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Transportation Coordinator

2 months ago

Cape Town, Western Cape, South Africa Arvo Full time

Job Title: Transport Associate

Company: Arvo

Job Type: Full-time

Location: Head Office

Job Description:

Key Responsibilities:

1. Cold Calling and Lead Generation:

As a Transport Associate for Arvo, your primary responsibility will be to conduct cold calls to potential transport companies to offer them a subcontractor role within our network.

Conversational questionnaires will be used to gather comprehensive information about their capabilities and interests, as well as to initiate the relationship-building process.

All data collected during these conversations will be meticulously recorded in our data management system.

This data will then be utilized by our logistics coordinators to match the right transport company with the load opportunities available, ensuring efficient and effective transportation services.

2. Transporter Onboarding:

As a Transport Associate for Arvo, you'll be responsible for onboarding contacted transport companies to become certified subcontractors for our platform.

This involves initiating the process by sending an onboarding email containing a request for the necessary paperwork such as a credit application, Goods in Transit (GIT) documentation, and bank confirmation letters.

You'll also be tasked with creating and managing transporter WhatsApp groups and accounts on our platform.

Ensuring seamless communication and collaboration between our platform and our network of transporters.

Your communication skills will be essential in facilitating a smooth onboarding process and maintaining strong relationships with our transporters.

3. Transporter Training and Support:

As a Transport Associate for Arvo, you'll play a vital role in training and assisting transporters with our platform.

Your responsibilities will include providing swift training sessions to transporters on how to effectively utilize the platform.

This training will cover various aspects such as assigning assets to active trips, updating trip statuses to a state of completion, and uploading relevant Proof of Deliveries (PODs) and invoices to specific trips.

Your expertise and guidance will allow transporters to efficiently navigate and utilize our platform, ensuring smooth operations and timely payments to transporters and outgoing invoices to our network of shippers.

Continuous monitoring of our platform to ensure that transporters adhere to completing trips and uploading documentation will also be a vital part of your job.

Requirements:

• Strong communication and interpersonal skills

• Ability to work in a fast-paced environment

• Strong organizational and time management skills

• Ability to work independently and as part of a team

• Basic computer skills and knowledge of logistics software

Salary: R18,000 - R28,000 per month