Store Operations Supervisor

2 days ago


Pretoria, Gauteng, South Africa TFG (The Foschini Group) Full time
About the Job

We are seeking a highly skilled Store Operations Supervisor to join our team and contribute to the success of our stores. This is an exciting opportunity for a motivated and experienced professional who can lead by example, inspire their team, and drive business growth.

The ideal candidate will have a strong understanding of retail operations, including store layout, visual merchandising, and customer service strategies. Excellent communication and interpersonal skills are essential for this role, as well as the ability to work effectively in a fast-paced environment.

Main Responsibilities:

  • Lead a team of sales associates, providing guidance, coaching, and feedback to ensure high performance and customer satisfaction.
  • Manage store operations, including scheduling, staffing, and inventory control.
  • Develop and implement store plans, ensuring alignment with company objectives and targets.
  • Maintain accurate records and reports, using data to inform decision-making and drive business improvement.
  • Foster a positive and inclusive work environment, promoting teamwork, respect, and open communication.

Key Requirements:

  • A Matric certificate or equivalent qualification.
  • Minimum 3 years retail experience, with at least 1 year in a leadership or supervisory role.
  • Demonstrated ability to work under pressure, meet deadlines, and achieve targets.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Excellent communication and interpersonal skills, with the ability to build relationships with colleagues, customers, and stakeholders.


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