Business Operations Assistant
7 days ago
The Role of Operations Coordinator
">This role involves coordinating daily operational activities, performing administrative tasks, and managing stakeholder relations. You will work closely with our Financial Manager to manage expenses and ensure effective resource allocation. Additionally, you will plan and organize conferences, events, and staff training sessions.
">Key areas of responsibility include:
">- General">
- Become familiar with our practice service and dashboards.">
- Develop troubleshooting skills to resolve user and technical issues.">
- Assess and understand user experience to provide effective support.">
- Process teacher verifications.">
- Build and maintain trust between Siyavula and its users.">
- Operations">
- Coordinate daily operational activities.">
- Perform administrative tasks, such as travel arrangements and scheduling meetings.">
- Manage office supplies and equipment for all Siyavula sites.">
- Liaise with internal and external stakeholders on operations-related matters.">
- Collaborate with the Financial Manager to ensure effective expense management.">
- Manage administration related to competitions and campaigns.">
- Plan and organize conferences, events, and staff training sessions.">
- Prepare and maintain operational documents and reports.">
- Support social media scheduling and posting.">
- Assist with sending out contracts and other documents for signatures.">
- HR">
- Coordinate human resource allocation.">
- Arrange and assist with the onboarding of new employees.">
- Assist with HR-related queries and requests.">
- Maintain employee records.">
- Assist with recruitment and performance management procedures.">
- Schedule interviews as required.">
- Coordinate training sessions.">
- Support other assigned functions.">
Required Skills and Qualifications
">The ideal candidate will have a Bachelors degree in Business Administration or equivalent qualification. They should also have 2 years of experience as an HR Coordinator or Operations Coordinator. Essential skills include administration, people management, payroll practices, communication, and problem-solving. Familiarity with G-suite and Adobe Document Management tools is an advantage.
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