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Operations Support Coordinator

3 weeks ago

Springs, South Africa Guest Supply, LLC Full time
About the Opportunity

The Sales Support Specialist position at Guest Supply, LLC offers an exciting opportunity to join a dynamic team of professionals dedicated to delivering exceptional customer experiences across the globe.

This role requires excellent communication skills, attention to detail, and the ability to work independently. The ideal candidate will be responsible for maintaining brand standards, updating materials, and creating brand communications for the Field Sales team.

The successful candidate will also assist in managing new hotel opening processes, including lead generation, order entry, and collaboration with the Accounting and Distribution teams.

Key Responsibilities
  • Manage brand standards and ensure all materials are up-to-date.
  • Create brand communications for the Field Sales team and provide updates on order status.
  • Collaborate with the Sales Support Supervisor and Managers/Directors as needed.
  • Provide exceptional customer service support to the field sales team and resolve customer inquiries promptly.
  • Liaise with Guest Worldwide Buyers and Manufacturers to resolve customer issues.
Requirements
  • Bachelor's degree in Hospitality, Business Administration, or related field.
  • 1-2 years' experience in Customer Service, Sales, or General Office preferred.
  • Excellent communication, interpersonal, and professional interactive skills.
  • Ability to work effectively in a team structure and manage complex projects autonomously.
  • Familiarity with MS Windows and Office (Word, Excel, PowerPoint, Access, and Outlook) and Phocas, PeopleSoft, and Salesforce.com preferred.
About Our Company Culture

Guest Supply, LLC values a collaborative and inclusive work environment where employees can grow and develop their skills. We offer a wide range of benefits and opportunities for advancement, including training and development programs, employee recognition, and more.

We are committed to delivering exceptional customer experiences across the globe and providing opportunities for growth and development for our employees.