Technical Support and Maintenance Expert

3 days ago


Pretoria, Gauteng, South Africa Ioco Full time
Technical Support and Maintenance Expert

This position requires a skilled Field Support Engineer to provide technical support and maintenance for critical IT infrastructure.

You will work closely with our team to troubleshoot hardware and network issues, ensure system uptime, and deliver on-site support to optimize performance.

Responsibilities:

  • Repair, troubleshoot, and install hardware and software of new and faulty laptops and desktops.
  • Install, support, and troubleshoot Windows OS software, including 3rd party applications.
  • Manage open tickets within the SLA.
  • Achieve efficiency targets.
  • Provide mobility support, workshop, and field support engineering.


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