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Restaurant Operations Director

2 weeks ago

Pietermaritzburg, KwaZulu-Natal, South Africa Pedros Full time

We are looking for a talented and dedicated Senior Store Manager to lead our team at Pedros.

About the Role
  1. Job Summary
  • Responsible for overseeing the overall operation of the restaurant/take-away, ensuring excellent customer service and maintaining high-quality standards
Main Responsibilities
  • Manage daily opening and closing procedures
  • Oversee and manage stock control, purchasing and orders
  • Deal with customer complaints and maintain high customer service levels
  • Maximise profitability and meet sales and GP% targets
  • Manage staff, including discipline and work rosters
Requirements
  • Minimum 3 years related experience in restaurant and fast-food service required
  • GAAP + Micros experience and knowledge advantageous
  • Strong management and organisational skills
  • Excellent customer service and communication skills
  • Problem-solving skills

If you have the passion and drive to succeed in this exciting role, please submit your application.