Food and Beverage Service Ambassador

4 days ago


Stellenbosch, Western Cape, South Africa Ejobdesign Full time
About the Role

We are seeking a highly skilled and experienced Food and Beverage Service Ambassador to join our team at Ejobdesign. As a Food and Beverage Service Ambassador, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.

Key Responsibilities
  • Prepare the food and beverage area for service, ensuring a clean and welcoming environment for guests.
  • Welcome and seat guests, taking into account their preferences and needs.
  • Serve guests from start to finish, providing personalized attention and ensuring their dining or conference experience is exceptional.
  • Upsell products and services to enhance the guest experience and meet sales targets.
  • Work across multiple food and beverage outlets, including room service, lounge, restaurant, and conference and events.
  • Operate micros and speed point machines efficiently and effectively.
Requirements
  • Matric qualification.
  • Sommelier experience is advantageous.
  • Ability to work various shifts, including evenings and weekends.
  • Immediate availability.
  • Previous relevant experience in a 4-star or equivalent environment.
Competencies
  • Planning and organization.
  • Presentation and communication skills.
  • Client focus and attention to detail.
  • Initiative and adaptability.
  • Situational awareness and flexibility.
  • Service-oriented and customer-focused.
What We Offer
  • An empowering and supportive work environment.
  • A competitive remuneration package, including benefits.
  • 21 working days leave per annum.
  • Training and development opportunities to enhance your skills and career.


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