Emergency Response Specialist

3 weeks ago


Johannesburg South, South Africa Cullinan Holdings Full time
Job Title: Emergency / After-Hours Senior Consultant

Cullinan Holdings is seeking a highly skilled and experienced Emergency / After-Hours Senior Consultant to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients during after-hours periods.

Key Responsibilities:
  • Manage client inquiries and resolve issues in a timely and professional manner.
  • Utilize expertise to deliver solutions to complex travel-related problems.
  • Work collaboratively with colleagues to ensure seamless service delivery.
  • Adhere to company values and maintain a high level of customer satisfaction.
  • Ability to work under pressure and meet deadlines.
Requirements:
  • Minimum 5 years of experience in corporate travel environment.
  • Proficiency in Amadeus, Quicktrav & Galileo.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Good geographical knowledge and understanding of fares and rules.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunity to work with a dynamic and growing company.
  • Professional development and growth opportunities.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.



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