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TCS Maintenance Manager

2 months ago

Centurion, Gauteng, South Africa TalentAhead Full time
Main Job Purpose:

The TCS Maintenance Manager will oversee the direction, coordination, and enhancement of activities related to the Toll Collection Systems (TCS). The primary focus is on ensuring that preventative and corrective maintenance is performed on all electronic components, toll collection equipment, and traffic management peripherals within the toll plaza environment.

The TCS Maintenance Manager will be responsible for ensuring that activities are performed thoroughly and timeously to improve service delivery to the Client. This includes developing and implementing procedures and strategies to ensure efficiency within the department/environment.

Key Responsibilities:
  • Coordination and Supervision: Coordinate with operational/technical departments to provide guidance on performance and execution of duties within the TCS environment. Ensure all health, safety, and security policies and procedures are followed at all times.
  • Product Maintenance: Develop maintenance plans, procedures, and policies. Implement and manage maintenance plans. Interpret and implement quality assurance standards. Plan and schedule maintenance activities and resources to ensure activities are completed with expected quality and within expected timeframes.
  • Operations and Reporting: Compile and submit contractual and ad hoc reports as required by Client and Management. Manage and procure spares on site as and when needed. Facilitate the preparation and present project status reports and contractual monthly reports from technicians to management and stakeholders.
  • Communication: Establish and maintain networks and relationships with stakeholders (internal/external) in order to effectively deliver technical advice and meet expectations. Analyze and resolve inter-departmental issues and respond to queries timeously.
  • Strategy: Develop and/or implement strategies to improve efficiency/service delivery and ensure maximum output in meeting Service Level Agreements. Apply strategic planning for maintenance activities and identify areas for generating additional revenue.
Requirements:
  • Fluent in English - Excellent communication skills on all levels (written & oral)
  • Competent financial management skills
  • Excellent human resources management skills
  • Strong leadership and decision-making skills
  • Excellent client relations skills
  • Highly motivated individual with strong self-management skills
  • Exceptional interpersonal skills
  • Strong assertiveness
  • Enables and drives a learning culture
  • Excellent time management skills
  • Good conflict management skills
  • Solution driven
  • Stress tolerance and adaptability
  • Pro-active
  • Technical Skills:
    • Expert knowledge of electronics and wiring
    • Expert knowledge of electrical reticulation
    • Excellent fault finding and troubleshooting skills
    • Good electronic installation skills
  • Knowledge of the toll collection process & toll road environment will be advantages
  • Excellent Planning and organising skills
  • Advanced computer literacy skills
Physical Demands & Work Environment:

The physical demands are those required to work in an office and inside and outside of buildings. The work environment characteristics are those encountered within a typical toll road operation, largely site work with the office bound duty of admin and attendance of meetings.

  • Drive a motor vehicle according to standards on public roads
  • Extensive travelling
  • An ad hoc amount of overtime and standby duties to be performed
  • Work in all types of weather