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Senior Business Analyst

2 months ago

Johannesburg, Gauteng, South Africa Sapiens Full time

About Us

Sapiens International Corporation is a leading global provider of software solutions for the insurance industry, with a growing presence in the financial services sector. We offer integrated core software solutions and business services, and a full digital suite for the property and casualty/general insurance; life, pension, and annuities; and reinsurance markets. Sapiens also services the workers' compensation and financial and compliance markets.

Our portfolio includes policy administration, billing, and claims; underwriting, illustration and electronic application; reinsurance and decision management software. Sapiens' digital platform features customer and agent portals, and a business intelligence platform. With a 40-year track record of delivering to more than 700 organizations, Sapiens' team of over 5,000+ operates through our fully owned subsidiaries in North America, the United Kingdom, EMEA, and Asia Pacific.

Job Description

We are seeking a highly skilled Business Analyst to join our dynamic agile team. As a Business Analyst, you will work closely with our internal stakeholders and customers to identify, validate and document new system requests. You will oversee proper implementation by providing acceptance criteria and act as a liaison between the business users and the developers.

Key Responsibilities

  1. Work closely with internal stakeholders and customers to identify, validate and document new system requests.
  2. Oversee proper implementation by providing acceptance criteria.
  3. Act as a liaison between the business users and the developers.
  4. Be an integral part of our dynamic agile team.
  5. Become an expert with our innovative product and contribute to the product's vision.

Requirements

  1. 6-9 years of professional experience in a business analyst role.
  2. Education qualification: MBA - advantage.
  3. Excellent English verbal and written communication skills.
  4. Experience with web multi-tier systems.
  5. Experience in requirements gathering for B2C web solutions - must.
  6. Should have managed customers independently - must.
  7. Experience & proven track record for analysis & design of self-service, commerce enterprise web portals with complex enterprise integration.
  8. Ability to understand the data models and structures of complex technology systems.
  9. Experience working with UX tools such as Figma - advantage.
  10. Experience in web & Mobile applications - advantage.
  11. Insurance business knowledge - must.
  12. Experience as a Business Analyst in an Agile development team environment - advantage.
  13. Strong conceptual thinking skills.
  14. Creativity in problem solving.

Preferred Qualifications

  • Willing to travel if required.