SAP ECC Support Specialist

7 days ago


Cape Town, Western Cape, South Africa WNS Global Services Full time
Job Description

SAP ECC Support Specialist provides critical support to SAP AMS Team by resolving SAP-related user requests, smaller projects, and change requests. Key responsibilities include advising key users on SAP best practices, customizing, and developing within the SAP ECC modules. The role also involves providing ITIL-based user support using a ticket system and ensuring SOx compliance.

The ideal candidate will have a strong understanding of SAP module N/N and experience in international projects. A business or computer science degree at university level or equivalent is required, with several years of experience in supporting SAP applications. The successful candidate will be able to analyze business process requirements and specify/propose solutions.

Responsibilities
  • Provide support to SAP AMS Team by resolving SAP-related user requests, smaller projects, and change requests.
  • Advise key users on SAP best practices, customizing, and developing within the SAP ECC modules.
  • Provide ITIL-based user support using a ticket system.
  • Ensure SOx compliance.
  • Analyze business process requirements and specify/propose solutions.
Qualifications

To be considered for this role, you will need:

  • A business or computer science degree at university level or equivalent.
  • Several years of experience in supporting SAP applications.
  • Deep knowledge of SAP module N/N and ITIL-based user support.
  • Experience in international projects.

The estimated salary for this role is $70,000 - $90,000 per year, based on industry standards and location.



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