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Assistant Manager

2 months ago


Queenstown, Eastern Cape, South Africa Profile Personnel Full time

Job Title: Assistant Manager - Retail Operations

About the Role:

We are seeking an experienced Assistant Manager to join our team at Profile Personnel. As an Assistant Manager, you will play a key role in ensuring the smooth operation of our retail store.

Key Responsibilities:

  • Store Operations: Oversee the day-to-day operations of the store, ensuring that all tasks are completed efficiently and effectively.
  • Team Management: Lead and manage a team of retail staff, providing guidance and support to ensure excellent customer service and sales performance.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving any issues in a professional and timely manner.
  • Inventory Management: Manage inventory levels, ensuring that stock is accurately counted and stored, and that stockroom is organized and tidy.
  • Financial Management: Assist with financial tasks, including budgeting, forecasting, and reporting.
  • Recruitment and Training: Recruit, train, and develop retail staff, ensuring that they have the skills and knowledge required to provide excellent customer service.
  • Store Presentation: Ensure that the store is well-presented, with merchandise displayed attractively and in a way that encourages sales.
  • Health and Safety: Ensure that the store is a safe and healthy environment for customers and staff.

Requirements:

  • Experience: Proven experience as a Retail Assistant Manager or similar role.
  • Skills: Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
  • Education: High school diploma or equivalent required.
  • Certifications: Relevant certifications, such as First Aid or Food Safety, may be required.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional development.