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Mobility Support Specialist
1 week ago
About Us
At Arjo, we strive to empower movement and promote quality care within healthcare environments. Our products and solutions are designed to support a safe and dignified experience for patients and healthcare professionals alike.
Job Description
We are seeking a skilled Rental Operations Expert to join our team in ensuring the successful performance of Rental Operations. The successful candidate will be responsible for delivering rental systems to end-users, performing installation and collections efficiently, and maintaining strong relationships with customers.
Key Responsibilities
- Delivery and Installation: Deliver and install rental systems (pumps and mattresses) with a high level of skill and customer service, adhering to SLA time frames of 4 hours.
- Customer Relationships: Build strong relationships with customers in hospitals, aged care facilities, clinics, and other healthcare settings.
- Troubleshooting: Troubleshoot and fault-find on medical pumps and mattresses.
- Inventory Management: Maintain adequate stock in vehicles for efficient service turnaround.
- Vehicle Maintenance: Ensure vehicles are maintained in a lawful manner and in accordance with Company Policies.
- Administrative Duties: Complete installation and cancellation documentation, upload data to the data capturing system, and assist with administrative tasks as needed.
- Quality System Duties: Maintain compliance with quality requirements and build quality into all aspects of work.
Requirements
- Grade 12 or equivalent qualification.
- 1-2 years' work experience.
- Customer Service Oriented.
- Valid driver's license and experience in driving and maintaining a company vehicle.
- Ability to work independently.
