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Logistics Clerk

1 week ago

Johannesburg, Gauteng, South Africa The Spitz Group Full time

We are seeking a highly detail-oriented and organized individual to join our team as a Logistics Clerk. In this role, you will be responsible for ensuring the smooth operation of our logistics and supply chain processes.

Main Responsibilities:

You will be responsible for receiving and processing customer orders, tracking shipments, and maintaining accurate records. You will also provide excellent customer service, handling complaints and resolving issues efficiently.

Key Performance Indicators:
  • Timely order fulfillment: Ensure all orders and credits are captured accurately and on time
  • Customer satisfaction: Provide excellent customer service, handling complaints and resolving issues professionally
  • Administrative tasks: Maintain accurate records, work through open orders report, and analyze reports for trends and insights
Requirements:
  • Experience: 2 years working experience in a customer service role
  • Qualifications: Grade 12/NQF Level 4