Network Infrastructure Specialist
2 months ago
We are seeking a highly skilled Network Engineer to join our team at Dimension Data. As a Network Engineer, you will play a critical role in ensuring the smooth operation of our clients' IT infrastructure and systems.
Key Responsibilities- Monitor and maintain the health of our clients' IT infrastructure, identifying and resolving technical incidents and problems in a timely manner.
- Investigate and troubleshoot issues related to network configuration, installation, and operation, ensuring that all systems are up-to-date and functioning correctly.
- Provide first-line support for standard and low-complexity incidents, working closely with senior engineers to resolve more complex issues.
- Collaborate with cross-functional teams to ensure seamless service delivery and meet service level agreements.
- Develop and maintain comprehensive knowledge of network systems, protocols, and technologies to stay ahead of emerging trends and best practices.
- Secondary School Qualification
- Diploma or Degree in Computer Science or related field
- CCNA/A+/N+; MCSE or relevant qualification preferred
- At least 2-4 years of work experience in a similar role, with a strong background in IT support and network infrastructure
- Excellent problem-solving skills, with the ability to work under pressure and meet deadlines
- Strong communication and interpersonal skills, with the ability to engage with diverse stakeholders
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Network Infrastructure Specialist
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Network Infrastructure Specialist
2 months ago
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Network Infrastructure Specialist
2 months ago
Sandton, South Africa Dimension Data Full timeJob SummaryWe are seeking a highly skilled Network Infrastructure Specialist to join our IS Infrastructure team at Dimension Data. As a key member of our team, you will be responsible for providing operational and engineering support across all IS Global Service Provider Network elements.Key ResponsibilitiesDay-to-day maintenance of the core network,...
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