Network Infrastructure Specialist

2 months ago


Sandton, South Africa Dimension Data Full time
Job Summary

We are seeking a highly skilled Network Engineer to join our team at Dimension Data. As a Network Engineer, you will play a critical role in ensuring the smooth operation of our clients' IT infrastructure and systems.

Key Responsibilities
  • Monitor and maintain the health of our clients' IT infrastructure, identifying and resolving technical incidents and problems in a timely manner.
  • Investigate and troubleshoot issues related to network configuration, installation, and operation, ensuring that all systems are up-to-date and functioning correctly.
  • Provide first-line support for standard and low-complexity incidents, working closely with senior engineers to resolve more complex issues.
  • Collaborate with cross-functional teams to ensure seamless service delivery and meet service level agreements.
  • Develop and maintain comprehensive knowledge of network systems, protocols, and technologies to stay ahead of emerging trends and best practices.
Requirements
  • Secondary School Qualification
  • Diploma or Degree in Computer Science or related field
  • CCNA/A+/N+; MCSE or relevant qualification preferred
  • At least 2-4 years of work experience in a similar role, with a strong background in IT support and network infrastructure
  • Excellent problem-solving skills, with the ability to work under pressure and meet deadlines
  • Strong communication and interpersonal skills, with the ability to engage with diverse stakeholders


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