Client Care Expert
5 days ago
Are you a customer-focused individual with a passion for delivering exceptional service? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we encourage you to apply for the Client Care Expert role at Project Growth
This role requires a high level of creativity, strong problem-solving skills, and a willingness to adapt to changing circumstances. As a Client Care Expert, you will be responsible for developing and implementing effective solutions to customer inquiries and issues.
ResponsibilitiesCustomer Support: Provide prompt and courteous assistance to customers via email, chat, Zoom, and phone.
Zoom Course Facilitation: Assist faculty in initiating Zoom courses, ensuring smooth course kick-offs, and providing customers with assistance in getting signed into Zoom.
Inquiry Management: Answer phone inquiries, respond to website form submissions, and handle general customer inquiries regarding course approvals, receipts, and certificates of attendance.
CRM Management: Track and log customer interactions within Salesforce CRM, maintaining accurate and organized records.
Collaborative Communication: Collaborate with management to stay updated on new services, policies, and procedures, and offer support and solutions in line with the company's customer service policies.
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Veterinary Client Care Representative
5 days ago
Cape Town, Western Cape, South Africa Mascotte | Client & Operations Support for Vets Full timeAbout UsMascotte is transforming veterinary care behind the scenes by providing essential client and operations support services to veterinary practices. Our goal is to help teams focus on what matters most—caring for pets and their families. As a Virtual Veterinary Technician at Mascotte, you will play a vital role in making this vision a reality.We are...
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Budgeting Expert
7 days ago
Cape Town, Western Cape, South Africa TB HIV Care Full timeTB HIV Care is seeking a highly skilled Budgeting Expert to join our finance team. As a key member of our team, you will be responsible for preparing project-specific and organisational budgets/financial reports as and when needed, and will assist in budget development in support of new business activities.You will have a strong background in accounting and...
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Expert Intensive Care Nurse
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Cape Town, Western Cape, South Africa MSP Staffing LTD Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Professional Nurse to join our team at a reputable private hospital in the Western Cape.Job SummaryThe successful candidate will possess extensive experience in critical care and be able to provide expert nursing care to patients in a high-pressure environment.Responsibilities and...
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Client Care Specialist
7 days ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeSantam Insurance, the market leader in general insurance industry in Southern Africa, is seeking a Client Care Specialist to join its team.The ideal candidate will be responsible for effectively and timeously handling all complaints, requests and enquiries in line with products and services provided by Santam.What We OfferA challenging role that requires...
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Client Service Expert
7 days ago
Cape Town, Western Cape, South Africa Dye & Durham Corporation Full timeAbout Our TeamWe are a dynamic team of professionals who share a passion for delivering exceptional customer service. As a Client Service Expert, you will play a key role in providing expert advice and guidance to our clients, ensuring their needs are met, and exceeding their expectations.Key Skills and Qualifications:Strong communication and interpersonal...
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Client Acquisition Expert
7 days ago
Cape Town, Western Cape, South Africa Humankind Group Full timeCareer OpportunityHumankind Group is seeking a Client Acquisition Expert to join our team. The successful candidate will be responsible for acquiring new clients, growing existing relationships, and developing business opportunities.This role involves working closely with clients to understand their needs, developing tailored solutions, and ensuring...
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Client Care Specialist
7 days ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeA key position has arisen for an Insurance Case Manager in the Client Care area, reporting to the Shared Services department at Santam Head Office.The successful incumbent will play a pivotal role in ensuring timely and effective resolution of client complaints, requests, and enquiries. This includes adhering to principles of Treating Customers Fairly, as...
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Cape Town, Western Cape, South Africa Mascotte | Client & Operations Support for Vets Full timeKey ResponsibilitiesCare Coordination: Manage client inquiries, triage urgent matters, and direct them to the appropriate veterinary staff.Documentation and Record-Keeping: Maintain accurate records in the practice's management system, ensuring all client interactions, visit details, and follow-up actions are logged correctly.Creating Treatment Plans &...
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Elderly Care Professional
7 days ago
Cape Town, Western Cape, South Africa Time Personnel Full timeAbout UsAt Time Personnel, we pride ourselves on providing high-quality recruitment services to the healthcare industry. Our team of experts is dedicated to finding the best candidates for our clients.Job SummaryWe are currently seeking an experienced Registered Nurse to join our team as a Healthcare Supervisor. The successful candidate will have a proven...
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Patient Care Manager
4 days ago
Cape Town, Western Cape, South Africa Mediclinic International Full timeJob SummaryThis position involves providing expert nursing care to patients and working collaboratively with our healthcare team to ensure seamless care delivery.ResponsibilitiesDeliver high-quality nursing care according to established protocols and standards.Develop and implement individualized care plans to promote patient-centered care.Conduct regular...
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Client Relations Expert
7 days ago
Cape Town, Western Cape, South Africa Exness B.V Full timeExness B.V. is seeking a Client Relations Expert to join our team. In this role, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional support and issue resolution through various communication channels.About the Position:The ideal candidate will have a strong background in customer-facing roles and...
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Client Service Expert
5 days ago
Cape Town, Western Cape, South Africa Fintech News Full timeFintech Company OverviewWe believe technology should help people perform better every day. Our platform provides locally relevant technology, backed by exceptional service and support, empowering our clients in trading, market data, advice, and investment management to deliver their best.Job Title: Client Relationship Manager - Investment ManagementThis role...
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Safari Expert Consultant
7 days ago
Cape Town, Western Cape, South Africa Discover Africa Group Full timeAbout UsDiscover Africa Group is a team of dedicated experts who specialise in bespoke luxury safari travel across Southern and East Africa.We pride ourselves on sharing Africa's magic with the world, consistently rated 5 stars by travelers. Our mission is to craft unforgettable experiences that connect travelers with the soul of Africa.Create Tailor-Made...
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Equipment Reliability Expert
30 minutes ago
Cape Town, Western Cape, South Africa Yellosa Full timeJob Summary:We are seeking an experienced Equipment Reliability Expert to join our team at Yellosa in Cape Town.About the Role:This is a leadership position in asset care within the engineering and maintenance domain, requiring a strong technical background and expertise in asset care best practices.A Btech/BSC/Diploma in Mechanical or Electrical Engineering...
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Client Support Administrator
7 days ago
Cape Town, Western Cape, South Africa Ajtechnicaldr Full timeAbout the Team:We are a dynamic and fast-paced Client Care team based in Bellville, Cape Town.We are seeking a highly skilled Client Support Administrator to join our team and provide administrative support to our Client Care team.The ideal candidate will have excellent interpersonal and communication skills, as well as strong analytical and problem-solving...
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Business Growth Expert
7 days ago
Cape Town, Western Cape, South Africa Ad Hoc Client Full timeResponsibilitiesAs a Sales Development Specialist at Ad Hoc Client, you will be responsible for:Identifying and developing profitable new business opportunities for Warehousing related servicesMaintaining and growing existing business by cross-selling opportunitiesDeveloping new sales leads and building a database of potential clientsYou will be expected to...
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Expert Grooming Service Provider
7 days ago
Cape Town, Western Cape, South Africa Salon Jean Paul Full timeWe are searching for highly skilled barbers to join our team at Salon Jean Paul. As a barber, you will be responsible for delivering exceptional hair care and grooming services to clients, ensuring their satisfaction and loyalty.Job Overview:Hair Cutting and Styling:Provide expert haircuts, trims, and styling to meet client requirements.Develop strong...
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Dental Care Professional
9 hours ago
Cape Town, Western Cape, South Africa PremiumConsulting Full timeJob Overview:PremiumConsulting is seeking a highly skilled and experienced dental care professional to join our team as a locum dental associate.About the Role:We are looking for an HPCSA registered pharmacist with a minimum of 2 years' experience in government healthcare. The successful candidate will be responsible for providing high-quality dental care...
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Customer Care Coordinator
7 days ago
Cape Town, Western Cape, South Africa Ajtechnicaldr Full timeAbout the Role:We are seeking a Complaints Resolution Specialist to join our Client Care team in Bellville, Cape Town.This role will involve providing administrative support to the Client Care team, including logging service complaints, investigating and resolving issues, and managing service level agreements with business partners.The ideal candidate will...
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Care Services Business Developer
7 days ago
Cape Town, Western Cape, South Africa Talent Shore SA Ltd Full timeJob ResponsibilitiesAs a Sales Advisor, you will be responsible for:• Engaging with clients who require home care services, understanding their specific needs, and recommending the most suitable care packages. • Building relationships with case managers handling court-approved care arrangements for individuals affected by work...