Customer Experience Strategist

6 days ago


Johannesburg, Gauteng, South Africa VML South Africa Full time
About VML South Africa

We are a beacon of innovation and growth in an ever-evolving world, with a heritage built upon a century of combined expertise. Our creativity meets technology, and diverse perspectives ignite inspiration.

With over 30,000 employees across 150+ offices in 64 markets, we value connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology.



  • Johannesburg, Gauteng, South Africa Sanlam Limited Full time

    Job DescriptionSantam Claims Solutions is seeking an experienced professional to fill the position of Customer Experience Strategist. This role will be based in Hill on Empire and will focus on capturing customer insights to improve the overall experience.Responsibilities:To listen to customer feedback in real-time and respond accordingly.To analyze large...


  • Johannesburg, Gauteng, South Africa Sanlam Limited Full time

    Job DescriptionSantam is seeking a talented Customer Experience Strategist to join our team. As a key member of our organization, you will be responsible for developing and implementing a comprehensive customer experience strategy that drives business growth and improves customer satisfaction.Responsibilities:Drive a customer-centric approach to business...


  • Johannesburg, Gauteng, South Africa Intrepid Experience Full time

    Experience RequiredWe're looking for a seasoned driver with excellent customer service skills and a passion for travel. As a key member of our team, you'll be responsible for ensuring the safe transportation of our customers to and from various destinations.Your primary responsibilities will include:Assisting our customers on entry and exit from vehicles as...


  • Johannesburg, Gauteng, South Africa Genesys Full time

    The Digital CX Leader at Genesys works with organizations to enhance customer loyalty and business outcomes through AI-powered experience orchestration. This leader partners with customers and internal teams to develop and implement digital and AI strategies in CCaaS transformation programs. Key responsibilities include developing strategic partnerships with...


  • Johannesburg, Gauteng, South Africa iqbusiness Full time

    **About iqbusiness**iqbusiness is a leading company in the financial services sector, dedicated to delivering exceptional customer experiences. We're seeking a talented CX Designer to join our team and help shape the future of our client interactions.


  • Johannesburg, Gauteng, South Africa Turner & Townsend Plc. Full time

    Business Growth StrategistWe are seeking a Business Growth Strategist to join our team at Turner & Townsend Plc. This is an exciting opportunity for a sales professional to take on a leadership role and drive business growth in the region.Key ResponsibilitiesDevelop and execute business growth strategies, identifying opportunities for growth and driving...


  • Johannesburg, Gauteng, South Africa E-Merge IT Recruitment Full time

    At E-Merge IT Recruitment, we are seeking an experienced Digital Product Strategist to lead our product development efforts in the South African market.Key ResponsibilitiesDevelop and implement product strategies to drive business growth and customer engagement.Collaborate with cross-functional teams to design and launch new products and features.Analyze...


  • Johannesburg, Gauteng, South Africa Tower Group (Pty) Ltd Full time

    Job DescriptionThe Senior Content Writer (UX and Marketing) position at Tower Group (Pty) Ltd requires a seasoned content strategist with expertise in user-centred and conversion-focused content creation. This role focuses on crafting clear, engaging, and sophisticated digital experiences that align with brand strategy and drive measurable results.A deep...


  • Johannesburg, Gauteng, South Africa Yellosa Full time

    At Yellosa, we are looking for a highly motivated Digital Growth Strategist to join our team in Johannesburg. As a key member of our online gaming expansion efforts, you will be responsible for driving growth through strategic partnerships, affiliate marketing, sponsorships, and digital advertising (PPC). This is an exciting opportunity to lead innovative...


  • Johannesburg, Gauteng, South Africa Spane 4 All Full time

    Business Technology StrategistWe are seeking a highly skilled Business Technology Strategist to join our team. The successful candidate will be responsible for advising on budget forecasting to align identified needs for IT infrastructure architecture.The ideal candidate will have a strong understanding of business and financial principles, as well as...


  • Johannesburg, Gauteng, South Africa DVT Full time

    Business Efficiency StrategistWe are seeking an experienced Business Efficiency Strategist to join our team in Cape Town or Gauteng. As a key member of our operations team, you will play a pivotal role in driving continuous improvement initiatives and implementing innovative solutions to enhance operational efficiency.Key ResponsibilitiesAnalyze and optimize...


  • Johannesburg, Gauteng, South Africa Realmdigital Full time

    As a seasoned UX Content Strategist, you'll play a crucial part in shaping the digital experience for our clients. Your expertise in simplifying complex ideas into clear, engaging content will ensure every interaction reinforces brand trust and loyalty.


  • Johannesburg, Gauteng, South Africa Standard Bank of South Africa Limited Full time

    We are looking for a Senior Data Strategist to join our team and contribute to the development of data-driven solutions. As a key member of our organization, you will lead initiatives to improve operational performance by identifying drivers of performance and building profitability models.In this role, you will work closely with stakeholders to develop...

  • Customer Experience

    3 days ago


    Johannesburg, Gauteng, South Africa iqbusiness Full time

    Are you passionate about creating exceptional customer experiences?As a CX Designer, you'll collaborate with diverse teams to craft seamless, impactful customer interactions. Your role will be pivotal in driving customer-centric strategies and designing solutions that elevate our clients' experiences. If you're a creative problem-solver with a passion for...


  • Johannesburg, Gauteng, South Africa Ananzi Full time

    Ananzi seeks an experienced Senior Solution Advisor to lead our sales strategy in Angola. As a key member of our presales team, you will participate in sales cycles, collaborating closely with virtual account teams to drive sales strategy execution.Sales StrategyDevelop close relationships with sales teams to promote effective sales methodologies.Support RFx...

  • Business Strategist

    6 days ago


    Johannesburg, Gauteng, South Africa Standard Bank of South Africa Limited Full time

    Job OverviewWe are seeking a skilled Business Strategist to join our team in driving sub-segment profitability and data analysis. This role will be accountable for meeting segment targets and market-related goals.The successful candidate will equip the segment with appropriate levels of insight/guidance to drive customer and financial outcomes. As an...

  • Customer Experience

    4 weeks ago


    Johannesburg, Gauteng, South Africa Old Mutual Full time

    Job title : Customer Experience (CX) SpecialistJob Location : Gauteng, JohannesburgDeadline : March 20, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionThis role acts as custodian of customer knowledge and the experience customers (and in time advisers) have across the Goals, Rewards and Digital portfolio. The incumbent is...

  • Brand Strategist

    9 hours ago


    Johannesburg, Gauteng, South Africa DarkMatter Marketing Full time

    We are looking for an experienced and dynamic Brand Strategist to join our team in Sandton, Johannesburg. The ideal candidate will have a strong background in digital marketing, with a proven track record of developing successful brand strategies and winning pitches. You will be responsible for shaping brand identities, driving creative direction, and...


  • Johannesburg, Gauteng, South Africa 4Sight Business Environment Full time

    About 4Sight Business EnvironmentWe are a dynamic organization that empowers businesses to thrive in today's competitive market.Role OverviewAs a Senior Business Development Strategist, you will be responsible for developing and executing sales strategies that drive revenue growth. We seek an experienced professional with a strong background in selling...

  • Brand Strategist

    2 weeks ago


    Johannesburg, Gauteng, South Africa DarkMatter LLC Full time

    Job title : Brand StrategistJob Location : Gauteng, JohannesburgDeadline : March 17, 2025Quick Recommended LinksJobs by Location Job by industries Role OverviewWe are looking for an experienced and dynamic Brand Strategist to join our team in Sandton, Johannesburg. The ideal candidate will have a strong background in digital marketing, with a proven track...