Clinical Authorizer
2 days ago
Palesa Mbali Group is seeking a skilled Clinical Authorizer to join our Pre-Authorization Call Centre team.
The successful candidate will be responsible for authorizing hospital authorization requests, ensuring compliance with clinical appropriateness, medical necessity, and risk management principles.
Key Responsibilities:
- Apply coding principles, medical scheme rules, and benefits to authorize hospital requests.
- Capture accurate pre-authorization data on our system.
- Educate and assist members by providing relevant clinical information for benefits access.
- Consult healthcare professionals for informed decisions and manage financial risk.
- Escalate complex clinical calls correctly.
- Provide excellent customer service and address complaints in line with policies.
Requirements:
- Formal nursing qualification (SANC enrolled nurse) is required.
- 2-3 years of experience in a general medical or surgical ward, with at least 1 year at a private institution.
- Minimum 3 years of experience in the clinical space is necessary.
- Computer literacy is essential.
- Call centre experience is advantageous.
- Previous Managed Healthcare experience in a call centre environment is beneficial.
About Us:
A highly respected company with top medical schemes under our umbrella, we offer opportunities for growth and development in a dynamic environment.
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