Direct ICT Sales Professional

3 days ago

Stellenbosch, Western Cape, South Africa ICTEngage Full time
Job Title: Direct ICT Sales ExecutiveJob Summary:

The Direct ICT Sales Executive is responsible for promoting the company's products and services to current and new clients, generating revenue, and providing advice to clients on using the products to achieve cost savings and increase revenues. This role requires extensive travel to visit clients, growing the existing client database, creating new leads, and meeting or exceeding monthly sales quotas while increasing customer satisfaction.

Key Responsibilities:
  • Build direct relationships with clients by meeting with potential clients and educating them on the benefits of our products.
  • Identify business opportunities by identifying prospects and evaluating their position in the industry.
  • Sign up new clients and facilitate client orders and roll-out managing the expectation based on standard processes and procedures.
  • Act as a point of contact and handle client's individual needs.
  • Set up demo meetings with clients, when required, and generate quotes and proposals for clients.
  • Get the necessary documents needed for the sales process from the client and keep clients up to date with progress of orders.
  • Plan the installation with internal and third-party vendors, test to ensure the solution is working correctly once completed, and plan a site survey to determine client's existing infrastructure setup and current call-flow.
  • Arrange 3CX system training for end-users, perform POC's at clients for 3CX and certain connectivity, and complete proactive customer goodwill calls to ensure their experience with our products & services matches their expectations.
  • Handle direct sales complaints by investigating the problem, develop a solution, and making recommendations to the department manager.
  • Respond to all inquiries, cancellation requests, and sales requests within a specified timeframe.
  • Build a relationship with existing client database to ensure repeat sales and plan and organize daily work schedule to ensure efficient time management.
  • Create reports based on performance for submission to the department manager (may include: weekly call reports, weekly work schedule, monthly sales figures).
  • Reports on status of accounts and clients and finance deals.
Requirements:
  • 2 years prior sales experience in a similar role.
  • Highly organized and efficient.
  • Customer service orientated.
  • Knowledge and experience of working on a CRM system.
  • Knowledge and experience of working with MS Office (Word, Excel, PowerPoint, Outlook).
  • Ability to work under pressurized environment and meet monthly targets.
  • Good negotiation skills.
  • Self-starter and able to work independently.
  • Committed, positive, and hardworking.
  • Excellent interpersonal and communication skills (written & verbal).
Benefits:
  • CTC - R20,000.00 per month.
  • Excellent commission NRC and MRC (recurring commission).
  • Sales incentive bonuses.
  • Medical Insurance.
  • Pension.
  • Personal development and training programs.
  • Company vehicle available for client visits during office hours/petrol reimbursement of private vehicle usage.

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