Senior Data Governance Specialist

1 month ago

Cape Town, Western Cape, South Africa Old Mutual Full time

About the Role

We are seeking a highly skilled Senior Data Steward to join our team at Old Mutual. As a Senior Data Steward, you will play a critical role in driving data quality and adherence to data governance requirements on a day-to-day basis.

Key Responsibilities

  • Embed good data practice within business units and functions, and champion a data and customer-focused culture within Old Mutual.
  • Establish processes and procedures for data management and information governance.
  • Adhere to regulations and policies.
  • Participate and contribute to the Data Stewards Forum and own data outcomes per Business Unit/Domain.
  • Ensure decisions made in the Data Governance Board are implemented in their business units/domains.
  • Confirm that business unit/domain concerns regarding data are brought to the Data Governance Board and satisfactorily resolved.
  • Drive data maturity improvements in Old Mutual.
  • Establish and lead the segment Data Management forum.
  • Lead the development and execution of the Data Strategy in Personal Finance.
  • Promote ethical data handling practices.

Operational Oversight

  • Oversee the life cycle of assigned data domains, while maintaining overall perspective of the integration and impact of data with other data domains.
  • Explore the nexus across Data Architecture and other respective architectural disciplines in the business to discover opportunities for improvement or expose gaps and risks.
  • Define and implement policies and procedures for the day-to-day operational and administrative management of systems and data — including the intake, storage, processing, and transmission of data to internal and external systems.
  • Accountable to define and document data and terminology in a relevant glossary, ensuring that each critical data element has a clear definition and is still in use.
  • Communicate information management and governance standards to all relevant stakeholders, and confirm their implementation within assigned domains, projects, and/or business units.
  • Work with relevant teams to establish procedures for detection and correction of data-quality issues and collaborate to establish standards, guidelines, processes, procedures, and internal controls for the quality of critical data elements within Old Mutual.
  • Engage in the ongoing and detailed evaluation of data quality, the identification of anomalies and discrepancies, and the contribution of expertise to understand the root cause and implement corrective measures from a people, process, and system perspective.
  • Ensure and track that all activities in their business unit/domain happen as per design — in line with agreed data management and governance standards and principles, including data quality, master & reference data, metadata, and data security.
  • Facilitate and document the definition of consistent business and data rules aligned to defined standards.
  • Ensure the implementation of defined standards through embedding in existing/new business processes.
  • Execute consistent monitoring and reporting of adherence to defined standards.
  • Highlight any existing gaps between the defined application of business rules and current state and facilitate the process of closing identified gaps with the respective domains, projects, and/or business units.
  • Collaborate with the broader data stewardship community to ensure that new rules and standards are consistently applied to enterprise data.
  • Perform testing to verify validity, quality, and appropriateness of third-party acquired data.

Risk Reporting Management

  • Ensure the enforcement of the privacy and security rules pertaining to data.
  • Drive adherence to regulatory compliance data requirements.
  • Identify and report on data risks as they occur in the enterprise.
  • Ensure that data risk reporting and escalation processes are followed.
  • Monitor risks pertaining to data exposure and highlight required remedial action.

Policies and Procedures

  • Define procedures for access to data, including the criteria for authorization based on role and/or the individual, in line with defined relevant policies and standards.
  • Compile retention, archival, and disposal requirements and ensuring compliance with institutional policy and regulations.
  • Work closely with data owners and data custodians to establish controls.
  • Evaluate any suspected or actual breaches or vulnerabilities in defined controls and report them for continuous improvement initiatives.

Stakeholder Management

  • Establish and maintain strategic relationships with business and corporate stakeholders and ensure that stakeholders are consulted and kept informed of issues and advances in data management practice in Old Mutual.
  • Participate and provide input to the Data Stewards Forum.

Qualifications and Experience

  • Matric with a relevant tertiary qualification is required, e.g., Information Studies and IT Management.
  • At least 5 years in data practice and/or analysis.
  • Relevant data management certification.
  • Minimum of 8 years demonstrated, relevant experience in the insurance or financial services industry, preferably in a data-intensive function or role, added advantage.
  • A postgraduate qualification is advantageous.
  • Knowledge of data modelling, data integration, and data configuration is advantageous.

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