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Sales Growth Ambassador

2 weeks ago

Sandton, South Africa Level Up Full time

As a sales growth ambassador at Level-Up, you will play a crucial role in driving the growth of our in-force book by selling personal lines products on behalf of insurer partners. To succeed in this role, you must educate customers on the benefits of available products, deliver exceptional customer service, and consistently surpass sales targets.

Responsibilities
  • Drive policy sales and maximize monthly written premiums while ensuring compliance and a customer-focused approach.
  • Maintain responsiveness, professionalism, and courtesy when engaging with lead providers and customers.
  • Execute the sales process with expertise, diligence, integrity, and a strong knowledge base.
  • Offer competitor quotes when relevant to align with customer needs and provide suitable options.
  • Enhance each sales opportunity by offering additional products where available.
  • Utilize effective interpersonal and communication skills to build customer confidence and product acceptance.
  • Identify customer needs through active listening and asking insightful questions.
  • Align product benefits with customer requirements and clearly demonstrate value.
  • Address and resolve customer objections with well-considered responses.
  • Develop industry expertise through continuous learning, observation, and collaboration.
  • Continuously refine skills by focusing on identified areas for improvement.
  • Contribute ideas and insights to enhance the overall effectiveness of the sales team.
Requirements
  • Matric/Grade 12
  • RE5
  • FETC: Short-term Insurance NQF4 or better (preferred)
  • Meet the regulatory requirements (e.g. DOFA period, FAIS Fit & Proper)
  • 3 years call centre sales experience
  • 1 year outbound call centre sales experience
  • 2 years motor and home sales experience
  • Fluency in English is essential plus one other official language