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E-Commerce Operations Specialist

2 months ago


Cape Town, Western Cape, South Africa Macsteel Full time
Macsteel is seeking a skilled E-Commerce Coordinator to maintain the accuracy and integrity of product information across our online platform. This includes ensuring that pricing is correctly displayed, continuously checked and maintained.

Key responsibilities include managing seamless digital operations, such as assisting with website development, project management, and resolving any technical issues that arise.

Additionally, the E-Commerce Coordinator will manage the AI Chatbox, ensuring that data is continually checked and improved.

The successful candidate will be responsible for handling customer queries efficiently, reporting and contributing to strategies that drive sales and enhancing the overall customer experience.

**Key Skills and Qualifications:**

* Strong understanding of e-commerce platforms and digital operations
* Excellent communication and problem-solving skills
* Ability to work independently and as part of a team

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

If you are a motivated and detail-oriented individual with a passion for e-commerce and digital operations, we encourage you to apply for this exciting opportunity.