Hotel Operations Manager

4 days ago


Johannesburg, Gauteng, South Africa Dream Hotels and Resorts Full time
Job Overview

We are seeking a highly skilled and experienced General Manager to lead our hotel team at Dream Hotels & Resorts. As the General Manager, you will be responsible for overseeing all aspects of the hotel's operations to ensure exceptional service and guest satisfaction.

Key Responsibilities
  • Manage and oversee all hotel operations, including food and beverage, front office, housekeeping, OTA management, sales, and marketing.
  • Develop and implement strategies to drive revenue, increase occupancy, and enhance the hotel's reputation.
  • Monitor and analyze financial performance, budgets, and KPIs to make data-driven decisions.
  • Lead and mentor a diverse team of staff, fostering a positive work environment and promoting professional growth.
  • Maintain high standards of cleanliness, maintenance, and safety throughout the hotel.
  • Build and maintain relationships with guests, suppliers, and partners to drive business growth and customer loyalty.
Requirements
  • Diploma or Degree in Hospitality Management or related field.
  • 3 years minimum of 5-star Hotel operations and leadership experience in a similar position.
  • Strong financial acumen and experience managing budgets.
  • Demonstrated ability to drive revenue and improve operational efficiency.
  • Excellent understanding of sales and marketing strategies and plans.
  • In-depth knowledge of hotel management software and industry best practices.
  • Valid driver's license.
  • Excellent knowledge and understanding of OTA's.


  • Johannesburg, Gauteng, South Africa Dream Hotels and Resorts Full time

    Job OverviewWe are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Dream Hotels and Resorts. As the Hotel Custodian of 10 2nd Avenue Houghton Estate, you will be responsible for overseeing all aspects of the hotel's operations to ensure the highest standards of service and guest satisfaction.Key...


  • Johannesburg, Gauteng, South Africa Dream Hotels and Resorts Full time

    Job OverviewWe are seeking a highly skilled and experienced Hotel Custodian to join our team at Dream Hotels & Resorts. As a key member of our operations team, you will be responsible for overseeing all aspects of our hotel's operations to ensure exceptional service and guest satisfaction.Key ResponsibilitiesManage and oversee all hotel operations, including...


  • Johannesburg, Gauteng, South Africa Dream Hotels and Resorts Full time

    Job Overview:As the Hotel Custodian of Dream Hotels & Resorts, you will be responsible for overseeing all aspects of the hotel's operations to ensure the highest standards of service and guest satisfaction. Your role will require exceptional attention to detail and a comprehensive understanding of hospitality operations, revenue management, and team...


  • Johannesburg, Gauteng, South Africa HotelJobs Full time

    Job Title: Executive Hotel ManagerJob Summary:We are seeking an experienced Executive Hotel Manager to lead our hotel operations in Johannesburg. As a key member of our team, you will be responsible for overseeing all aspects of hotel management, including guest relations, arrivals and departures, reservations, front desk, housekeeping, maintenance, revenue...


  • Johannesburg, Gauteng, South Africa Marriott International Full time

    Job SummaryWe are seeking a highly skilled and experienced Rooms Division Manager to join our team at Marriott International. As a key member of our hotel operations team, you will be responsible for the management and coordination of all Rooms area departments, including Front Office, Engineering/Maintenance, and Housekeeping. Your primary goal will be to...

  • Hotel Sales Executive

    3 weeks ago


    Johannesburg, Gauteng, South Africa Professional Career Services Full time

    Job SummaryWe are seeking a highly motivated and experienced Hotel Sales Executive to join our team at Professional Career Services. As a key member of our sales team, you will be responsible for driving revenue growth and contributing to the development of strategies to increase sales revenue for multiple hotels in their managed account portfolio.Key...


  • Johannesburg, Gauteng, South Africa Four Seasons Hotels and Resorts Full time

    About Four Seasons Hotels and ResortsFour Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team of dedicated professionals is committed to providing luxurious accommodations, fine dining, and unparalleled service to our guests.About the RoleWe are seeking a highly motivated...


  • Johannesburg, Gauteng, South Africa Marriott International Full time

    Job Summary:The Restaurant Operations Manager will be responsible for overseeing the daily operations of the Bull Run Restaurant and Hotel Bars. This includes supervising staff, managing inventory, and ensuring exceptional customer service.Key Responsibilities:Assist in food and beverage operations, including creating a positive work environment and...


  • Johannesburg, Gauteng, South Africa TOTALCARE PEOPLE® SOLUTIONS Full time

    Job Title: Facility ManagerAt TOTALCARE PEOPLE® SOLUTIONS, we are seeking a highly skilled and experienced Facility Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the day-to-day functions of our facilities, ensuring compliance with operational controls, policies, and procedures.Key...


  • Johannesburg, Gauteng, South Africa Ideal Candidates Full time

    {"Financial Operations Overview": "As a key member of our finance team, you will play a critical role in ensuring the efficient and profitable operation of our hotels.", "Key Responsibilities": "Assist in the compilation of budgets and development of programs, schedules, and objectives to drive hotel performance.Accurately complete daily, weekly, and monthly...


  • Johannesburg, Gauteng, South Africa Four Seasons Hotels and Resorts Full time

    About Four Seasons Hotels and Resorts:Four Seasons Hotels and Resorts is a global hospitality company that operates luxury hotels and resorts worldwide. Our mission is to provide exceptional guest experiences through a commitment to luxury, service, and quality.About the Role:We are seeking a highly motivated and service-minded individual to join our Food...


  • Johannesburg, Gauteng, South Africa Four Seasons Hotel Full time

    About Four Seasons HotelFour Seasons Hotel is a luxury hospitality company that prides itself on delivering exceptional guest experiences. Our team of professionals is dedicated to creating a world-class employee experience and company culture.Our CultureWe believe in treating our employees with respect and dignity, and we strive to create a work environment...

  • Sales Executive

    3 weeks ago


    Johannesburg, Gauteng, South Africa Four Seasons Hotels and Resorts Full time

    About Four Seasons Hotels and Resorts:Four Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences through a commitment to luxury and genuine service. Our team members around the world are dedicated to creating unforgettable moments for our guests, residents, and partners.About the...

  • Front Desk Supervisor

    2 weeks ago


    Johannesburg, Gauteng, South Africa Four Seasons Hotels and Resorts Full time

    About Four Seasons Hotels and Resorts:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and commitment to excellence. Our company culture is built on a foundation of mutual respect, collaboration, and a passion for delivering unforgettable experiences to our guests.About...


  • Johannesburg, Gauteng, South Africa Ideal Candidates Full time

    Job SummaryWe are seeking a highly skilled and experienced Financial Operations Manager to join our team. The successful candidate will be responsible for managing the day-to-day financial operations of our hotels, ensuring accurate and timely financial reporting, and providing financial guidance to the management team.Key ResponsibilitiesManage the...


  • Johannesburg, Gauteng, South Africa Dream Hotels and Resorts Full time

    Job OverviewThe Hotel Receptionist / Guest Relations Team Member serves as the first point of contact for guests visiting or staying at the hotel. This role involves providing exceptional customer service, handling guest inquiries and requests, managing reservations, and ensuring a positive guest experience throughout their stay.Key ResponsibilitiesGuest...


  • Johannesburg, Gauteng, South Africa BGA Recruitment Full time

    {"Job Title": "Restaurant Manager", "Job Description": "Key ResponsibilitiesAs a Restaurant Manager, you will be responsible for ensuring the smooth operation of our clubhouse's food and beverage services. This includes managing staff, maintaining high standards of cleanliness and presentation, and providing exceptional service to our members and guests.Key...


  • Johannesburg, Gauteng, South Africa BGA Recruitment Full time

    {"Job Title": "Restaurant Manager", "Job Description": "Job SummaryWe are seeking a highly skilled and experienced Restaurant Manager to join our team at BGA Recruitment. As a Restaurant Manager, you will be responsible for leading our food and beverage operations to deliver exceptional service and experiences to our members and guests.Key...


  • Johannesburg, Gauteng, South Africa Manhattan Group Full time

    Job Title: Director of Food and Beverage OperationsAbout the Role:We are seeking an experienced Director of Food and Beverage Operations to join the Manhattan Group team. As a key member of our hospitality team, you will be responsible for overseeing and managing all food and beverage operations, including multiple outlets and large-scale banqueting.Key...


  • Johannesburg, Gauteng, South Africa Minor Hotels Full time

    Job Title: Multi Property Revenue ManagerAbout the Role:We are seeking a highly skilled Revenue Manager to join our team at Minor Hotels. As a key member of our revenue management team, you will be responsible for driving revenue growth across our portfolio of properties.Key Responsibilities:Develop and implement revenue strategies to maximize room revenue...