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Customer Experience Specialist

7 days ago

Umhlanga, KwaZulu-Natal, South Africa Nutun Full time
Job Description

We are a people-oriented business that provides outsourced contact centre solutions and specializes in customer lifecycle management.

  • Handle customer complaints, provide appropriate solutions and alternatives within time limits; follow up to ensure resolution.
  • Follow communication procedures, guidelines and policies.
  • Willingness to learn and go the extra mile for customers.

We create a culture of empowerment and accountability with a focus on skills, talent, and career development for all our people within the business. Our highly engaged environment displays our passion to create a great place for our people to work and it is teamwork that drives our success.