Housekeeping Department Manager

4 weeks ago


Krugersdorp, Gauteng, South Africa MANTIS Full time
Job Description

Job Title: Housekeeping Manager

Job Summary:

We are seeking a highly skilled and experienced Housekeeping Manager to join our team at MANTIS. The successful candidate will be responsible for managing the Housekeeping and Laundry Department, ensuring that all guestrooms, public, and back-of-house areas are well-maintained and cleaned. The ideal candidate will have a strong background in housekeeping supervision and management, with experience in a Long Term or Post-Acute Care setting.

Key Responsibilities:
  • Manage the Housekeeping and Laundry Department, ensuring that all guestrooms, public, and back-of-house areas are well-maintained and cleaned.
  • Train all supervisors and housekeeping employees according to standards and consistently deliver excellence of service by providing guests and employees a safe and orderly environment.
  • Ensure that product and service standards are adhered to by an empowered Housekeeping and Laundry Team.
  • Assist the Front Office Manager/Rooms Division Manager/General Manager in managing the Housekeeping and Laundry Department.
  • Develop and implement effective cleaning schedules and procedures to ensure that all areas are cleaned to the highest standards.
  • Conduct regular inspections of all hotel areas to check the cleaning standards.
  • Ensure that all employees report for duty punctually wearing the correct uniform and name badge at all times.
  • Assist in the building of an efficient team of employees by taking an active interest in their welfare, safety, training, and development.
  • Ensure that all employees have a complete understanding of and adhere to the hotel's policy and procedures.
  • Provide constant coaching, counseling, and discipline to employees to ensure their capability to meet the needs of the customer and the organization.
  • Control department forms and records according to the Hotel and Brand Standards for Document Control.
  • Liaise with the Food and Beverage outlet managers for any special requirements.
  • Perform other duties and tasks as required for the smooth operation of departments.
Requirements:
  • Experience in housekeeping supervisory/manager role.
  • Prior experience working for a Long Term or Post-Acute Care setting is desirable.
  • Must have a High School Diploma or equivalent and be 18 years of age or older.
  • Must be physically capable of walking and prolonged standing, bending, pushing, and pulling weights exceeding 150 lbs.
  • Ability to successfully pass a pre-employment physical and criminal history background check.
What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Housekeeping Manager looking for a new challenge, we encourage you to apply.



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