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Insurance Claims Professional

1 week ago

Pietermaritzburg, KwaZulu-Natal, South Africa Safire Insurance Full time

About the Role

The Claims Handler position at Safire Insurance requires a highly organized and detail-oriented individual who can manage multiple tasks simultaneously.

Key Responsibilities

  • Carry out the claims handling/negotiation process within one's assigned mandate.
  • Manage a portfolio of brokers and the claims emanating from such portfolio.
  • Facilitate and process the transfer of required claims information between brokers and Safire in an accurate and timely manner.
  • Provide high-quality service and solutions to brokers to ensure business retention and profitable growth.
  • Ensure the required needs of internal and external clients and service providers are met.
  • Develop and maintain sound working relationships with clients/brokers assigned to you.
  • Engage in projects and be a part of the development of the Claims Department as a whole.

Required Skills and Qualifications

  • PROFICIENCY IN ANALYSIS, JUDGEMENT, PROBLEM-SOLVING, COLLABORATION, BUSINESS LOGIC, AND INFLUENCING.
  • PROFICIENCY IN THE MS OFFICE SUITE WITH EXCELLENT OUTLOOK, EXCEL, AND WORD SKILLS.
  • PROFICIENCY IN WORKING WITH INSURANCE SYSTEMS.
  • PROFICIENCY IN THE RELEVANT LEGISLATIVE KNOWLEDGE.
  • TECHNICALLY PROFICIENT WITH PRODUCT KNOWLEDGE RELEVANT TO THE TYPE OF INSURANCE BEING OFFERED.