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Retail Operations Manager

7 days ago

Polokwane, Limpopo, South Africa Clicks Group Limited Full time
Job Description

The main objective of this position is to oversee the day-to-day operations of a retail store, ensuring maximum profitability and customer satisfaction.

Key Responsibilities:
  • Manage key financial indicators, including sales, trading profit, shrinkage, wastage, stock, and expenses, to achieve business objectives.
  • Deliver exceptional customer service by achieving high standards of customer satisfaction consistently.
  • Effectively manage people, develop their skills, and align them to meet current and future staffing needs.
  • Ensure compliance with all in-store processes and requirements.
Requirements:
  • Bachelor's degree in Business Administration or related field (desirable).
  • Minimum 1-3 years of experience as a store manager in a retail environment (essential).