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Business Development Strategist

3 weeks ago

Alberton, Gauteng, South Africa Fidelity Services Group Full time

About the Role

The Customer Relationship Consultant will serve as a key point of contact for major clients, ensuring customer satisfaction and retention through the development and maintenance of strong relationships.

Key responsibilities include:

  • Collaborating with internal teams to develop account strategies that align with company objectives
  • Identifying new sales opportunities within key accounts and driving growth and profitability
  • Providing regular updates and reports to senior management on account performance and sales forecasts
  • Resolving customer issues and concerns in a timely and professional manner
  • Staying informed about industry trends and competitor activities to identify potential threats and opportunities

Requirements

To be successful in this role, you will need:

  • A Bachelor's degree in business, marketing, or a related field
  • Proven experience in key account management and sales
  • Excellent communication and interpersonal skills
  • Strong negotiation and problem-solving abilities
  • Ability to work independently and as part of a team
  • Proficient in Microsoft Office
  • Willingness to travel as needed

What We Offer

Fidelity Services Group is committed to providing a dynamic and supportive work environment. As a member of our team, you can expect:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A collaborative and inclusive team culture