Late Shift Supervisor

2 months ago

Johannesburg, Gauteng, South Africa Oxyon People Solutions Full time
About the Role

This position is responsible for supervising the late shift in our warehouse operations to ensure accurate and successful distribution of products to our customers within the stipulated time limits. The successful candidate will ensure high standards are maintained about the implementation of standard operating procedures to minimize unnecessary inefficiencies and stock losses.

Key Responsibilities
  • Assist the Warehouse Manager in the general management and supervision of the BCE Late Shift distribution functions.
  • Responsible for the physical building and its contents during night work hours.
  • Communicate regularly with Warehouse & Warehouse Manager regarding Late Shift Warehouse issues.
  • Recommend manpower needs based on work volume.
  • Assist the Warehouse Manager to ensure that operating expenses are kept at a minimum.
  • Communicate with all departments on information necessary to ensure maximum productivity with minimal errors.
  • Communicate with the Day Shift Supervisor all information necessary to make for a smooth change of shifts.
  • Regularly inspect the facility for safety hazards and either resolve them or report them to the safety coordinator/representative as appropriate.
  • Accountable for maintaining the physical condition of the warehouse and its equipment during the late shift.
  • Prepare and compile reports on employee accidents, equipment problems, and employee relation matters to facilitate smooth late shift operations.
  • Evaluate all shrink issues on the late shift and recommend necessary changes for improvement.
  • Assist the Warehouse Manager to coach, mentor, develop, and train direct reports.
  • Assist the Warehouse Manager to develop and implement specific objectives and performance measures for each functional area and individual to improve performance.
  • Assist the Warehouse Manager in the selection and hiring of new employees, evaluating employee performance, developing, and implementing action plans for improving employee performance.
  • Assist the Warehouse Manager to schedule, assign, delegate, and monitor late shift staff efficiently.
  • Assist the Warehouse Manager to ensure that all direct reports receive proper training and skills development.
  • Assist the Warehouse Manager and supervise regular and productive meetings to improve departmental performance.
  • Coordinate and supervise activities within the Late Shift department by scheduling work assignments, setting priorities, and directing the work of direct reports.
  • Supervise, interact, problem solve, and provide direction for daily activities.
  • Assist the Warehouse Manager to ensure compliance with company and government policies and regulations.
  • Assist the Warehouse Manager to develop, supervise, measure, and drive inventory control methods relating to outbound activities that ensure inventory efficiency, inventory safety, and inventory accuracy.
  • Assist the Warehouse Manager to manage and supervise the recording and coordination of the flow of stock between inbound and outbound departments.
  • Actively participate in regular stock takes.
  • Assist the Warehouse Manager to ensure that response times are achieved and maintained on customer inquiries.
  • Take initiative and action to respond, resolve, and follow up regarding customer service issues with all customers in a timely manner.

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