Senior Operations Manager
1 month ago
Job Summary:
The Senior Operations Supervisor will be responsible for overseeing equipment processing activities for the Plant/s under their control. This role requires developing and managing relationships with 3rd party service providers and customers where onsite activities occur.
Key Responsibilities:
People and Safety:
- Promote a culture of Zero Harm and drive Safety Differently initiative.
- Ensure compliance with safe working practices and PPE adherence.
- Share and drive safety strategies across outsourced CHEP plants.
- Ensure 3rd party compliance to SEMP and Environmental statutory requirements.
- Recruit, motivate, and develop subordinates and ensure a succession plan is in place.
- Maintain good communications and sound relationships with 3rd party service providers and contractors.
Cost and Metrics:
- Develop, implement, and manage processes to drive efficiencies and cost reductions.
- Manage plant costs.
- Report on Plant KPI's and compile monthly reports.
Stock Management:
- Responsible for overall asset management and control of hire stock movements and monitoring of 3rd party raw material usages.
- Highlight and communicate areas of risk and manage variances to prevent stock losses.
- Participate in regular stock audits, supervise quarterly and annual stock-count audits, and resolve queries.
- Ensure the service centre is adequately stocked with hire equipment in line with Logistics planning.
- Ensure 3rd party service provider maintains sufficient stock levels of raw materials to meet customer requirements.
Quality:
- Ensure all quality standards are shared and adhered to.
- Develop and implement quality systems to meet customer quality standards.
- Conduct quality audits and analyze data to ensure corrective action is taken for poor quality and/or over-repair.
- Follow up and resolve customer complaints and implement solutions with 3rd party to maintain corrective actions.
- Monitor and control Scrapping procedures and timber recovery program.
- Drive EWT program.
- Ensure compliance to GMP and implement corrective actions.
- Inbound raw material Quality assurance.
3rd Party Service Providers:
- Manage and assist 3rd Party Service Providers through Service Level Agreement stipulations and requirements.
- Develop 3rd party relationships with a focus on reducing costs through cooperative initiatives and amicable business negotiations.
- Ensure 3rd party compliance to CHEP Operational SLA's and statuary requirements.
Operational Systems:
- Ensure all legal and statutory requirements, as well as Company policies and procedures applicable to the Operations function, are implemented and complied with by all staff.
- Develop and maintain efficient and effective operating methods to achieve productivity, quality, and cost targets.
- Drive FDE compliance.
- Manage Zero to landfill solutions and total waste compliance.
- Drive Express lanes and reduce overall Truck turnaround times.
- Manage IPPC treatment and Pallet sales.
- Yard control and truck flows.
Plant and Property Maintenance:
- Agree with 3rd party service provider areas in the plant that require maintenance and collectively agree on a preventative maintenance plan within allocated budget.
- Ensure all electrical and mechanical equipment operate in strict accordance with Government and Company Rules and Regulations.
Qualifications:
Essential Qualifications:
National Diploma in Operations / Production Management.
Supervisory Development Program certificate.
Supply Chain Management certificate.
Desirable Qualifications:
Six Sigma Green Belt Certified.
Preferred Education:
Diploma - Operations Management.
Preferred Level of Work Experience:
3 - 5 years.
Remote Type:
Not Remote.
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