Restaurant Operations Manager

2 days ago


Durban, KwaZulu-Natal, South Africa BGA Recruitment Full time

About Us

BGA Recruitment is a leading provider of recruitment services to the hospitality industry.

The Position

We are currently seeking a highly skilled Food and Beverage Manager to join our team.

Main Responsibilities

  1. Lead the food and beverage department to deliver exceptional member experiences.
  2. Develop and implement effective strategies to drive revenue growth and improve operational efficiency.
  3. Directly supervise the Head Chef, Duty Managers, and managers of all other outlets.
  4. Maintain high standards of food quality, presentation, and safety.
  5. Collaborate with cross-functional teams to plan and execute marketing campaigns.
  6. Monitor budget performance and maintain accurate financial records.
  7. Identify opportunities for process improvements and implement changes.
  8. Cultivate relationships with suppliers to optimize purchasing decisions.
  9. Conduct regular inspections to ensure compliance with health and safety regulations.
  10. Develop and implement policies and procedures to foster a positive work environment.
  11. Develop wine lists and bottle/glass wine sales promotion programs.
  12. Promote club functions and events through creative marketing initiatives.
  13. Ensure correct handling procedures to minimize breakage and waste.
  14. Address member complaints and provide feedback to the General Manager.

Requirements

  • Degree in Hospitality, Culinary Arts, or related field.
  • Minimum 5 years of experience in a similar role.
  • Proven track record of driving revenue growth and improving operational efficiency.
  • Strong leadership and communication skills.
  • Able to work effectively in a fast-paced environment.
  • Knowledge of food safety, sanitation, and regulatory requirements.
  • Ability to analyze data and make informed business decisions.
  • Familiarity with financial software and accounting principles.
  • Basic knowledge of marketing principles and practices.

What We Offer

  • Competitive salary and benefits package.
  • Ongoing professional development opportunities.
  • A dynamic and supportive work environment.
  • The chance to work with a talented team dedicated to excellence.


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