Contribution Administrator
1 week ago
- Ensure the accurate and timeous processing of contributions within the agreed service level between Salt Employee Benefits and the Fund.
- Perform all contribution related activities, including the complete contribution processing cycle of all contributions, all contribution related enquiries and complaints.
- Process contributions according to the rules, policies, legislation, administration procedures and the service level agreement.
- Meet production standards in terms of quantity and quality.
- Liaise with employers and service providers both written and verbal.
- Devote the whole of your time, attention and abilities during working hours to the discharge of your duties with strict accuracy.
- Ensure email communication, whether internal or external, is dealt with professionally and within the service level agreement.
- Attach all email correspondence to the member's record.
- Record all appropriate member notes on member's Everest record.
- Attend to all email and telephonic enquiries both internal and external.
- Assist Client Services, the Call Centre, Claims team, employers and external service providers to resolve queries.
- Apply the rules, policies and administration procedures of different funds in accordance with the Co standards service level agreements.
- Follow through and provide client with on-going feedback until enquiry is resolved.
- Support a positive and responsive climate for client enquiry resolution.
- Action all escalated enquiries within hours.
- Accept accountability and take responsibility for any work done or allocated.
- Display a willing and helpful attitude.
- Action any other responsibilities allocated by the manager.
- Cheque releasing, Year ends & Benefit statements.
- Build and maintain relationships at all levels with service providers and internal departments to enhance organisational effectiveness and efficiency.
- Use your best endeavours to properly conduct, improve, extend, develop, promote, protect and preserve the business interests, reputation and goodwill of the company.
- Excellent time management.
- Must be available to work overtime when the need arises.
- Flexible and ability to work under pressure and multitask.
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Contribution Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa Salt Employee Benefits Full time{"Responsibilities": "Key ResponsibilitiesEnsure the accurate and timeous processing of contributions within the agreed service level between Salt Employee Benefits and the Fund.Perform all contribution related activities, including the complete contribution processing cycle of all contributions, all contribution related enquiries and complaints.Process...
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Contribution Management Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Salt Employee Benefits Full timeJob DescriptionJob Title: Contribution Management SpecialistCompany: Salt Employee BenefitsJob Summary:We are seeking a highly skilled and experienced Contribution Management Specialist to join our team at Salt Employee Benefits. The successful candidate will be responsible for the overall management of the contribution department, ensuring that all...
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Technical Administrator
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Data Administrator
3 weeks ago
Johannesburg, Gauteng, South Africa Salt Employee Benefits Full timeJob Summary:The Data Administrator will work within the Contributions Department at Salt Employee Benefits, responsible for the accurate and timely processing of contributions within the agreed service level between Salt EB and the Fund. The successful candidate will meet production standards in terms of quantity and quality, and will be responsible for...
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ATA Administrator
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Payroll and Benefits Administrator
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Administrative Learnership Opportunity
3 weeks ago
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