Second Line IT Support Specialist

Spinnaker Software is seeking a Second Line Technician to join our support team. As a key member of our team, you will be responsible for providing technical support to our clients and working closely with internal teams to identify and implement process improvements.About the Role:In this role, you will work closely with customers to understand their needs...

About This RoleDatafin IT Recruitment is seeking a highly skilled IT Support Specialist to join our dynamic team in providing exceptional technical support to our clients. The ideal candidate will possess strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.Key Responsibilities:Provide first- and second-line...

Job OverviewA solutions-driven IT professional is required to join our team as a Technical Support Specialist. In this role, you will be responsible for providing high-quality technical support to our employees across the globe.Key Responsibilities:• Provide first, second- and third-line technical support to multiple teams across different locations,...

Job DescriptionThe role of a Service Desk Specialist is to provide technical support and assistance to users across the organisation. This involves troubleshooting, resolving incidents, and escalating issues to internal teams as necessary.Key Responsibilities:Provide first, second- and third-line technical support to multiple teams across different...

Job OverviewWe are seeking a highly skilled and experienced Technical Line Support Specialist to join our team at Architectural Services. As a Technical Line Support Specialist, you will be responsible for providing exceptional customer service to internal and external customers via phone, email, and face-to-face interactions.About the RoleThis is an...

Are you passionate about technology and looking for a challenging role?As an IS Support Specialist at Tando Business Solutions, you will be responsible for executing core job aspects efficiently and accurately.You will work on automated and data distribution processes, document service level agreements, and escalate incidents to applicable second- and...

About the RoleWe are seeking a Technical Support Professional to join our team. As a Technical Support Professional, you will be responsible for providing technical support and assistance to users across the organisation.Your key responsibilities will include:Providing first, second- and third-line technical support to multiple teams across different...

IS Support Specialist (T-SQL)Cape TownThis is an after hours position that starts at 16h00 daily and ends at 00h00. Work from home.Join our esteemed Information Systems support team at a leading asset management firm in South Africa We're seeking a committed IS Support Specialist to play a pivotal role in executing essential operations, configurations, and...

Our client's SA team is looking for a 3rd line Support Engineer with at least 3-4 years' experience in 3rd Line Support, to support their clients remotely as well as onsite when required. Our client's team is very technical, and you will have many opportunities to get involved in not just technical support, but also project work, maintenance, upgrades, and...

At Datafin IT Recruitment, we're looking for a skilled Software Support Specialist to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer service by providing timely and effective resolutions to customer inquiries.Job OverviewThis is an exciting opportunity to work with a leading player in CRM and...

As a key member of the Datafin team, you will play a vital role in delivering exceptional technical support to our global workforce. As a Technical Desktop Support Specialist, your primary responsibility will be to provide second and third-line technical support to multiple teams across different locations, specializing in application software and hardware...

Job Overview:Datafin IT Recruitment is seeking an experienced Cloud Infrastructure Specialist to join our client's team. The ideal candidate will have a strong background in infrastructure maintenance, project management, and technical support.Key Responsibilities:Design and implement cloud infrastructure architectureMaintain and expand existing cloud...

Job DescriptionThe Remote Technical Assistance Expert will provide high-quality technical support to our employees across the globe. This involves providing first, second- and third-line technical support to multiple teams across different locations, specializing in application software and hardware troubleshooting.Responsibilities:• Support regional and...

At Communicate IT, we are seeking an experienced Information Technology Support Specialist to join our team in Cape Town.Job OverviewThis role involves providing technical support for our clients, ensuring timely resolution of escalated issues through thorough root cause analysis. You will also be responsible for handling internal change requests, ensuring...

Key ResponsibilitiesThe IS Support Specialist will be responsible for:Ensuring automated and data distribution processes are executed in a timely manner and adhere to service level agreements for both internal and external business clients.Documenting all automated and data distribution processes, service level agreements, and escalation procedures in the...

Job DescriptionThe successful candidate will be responsible for network and server administration, including architecture design, system testing, security management, and second-line support.

Primary Purpose of Job: As a first-line IT Engineer, you will be the first point of call for clients. Your job is to assist in the smooth running of the company clients networks while maintaining prominent levels of customer service. Key Responsibilities: Act as the first point of contact for IT support queries via phone, email, and ticketing systems....

Key Responsibilities: Act as the first point of contact for IT support queries via phone, email, and ticketing systems.Guide users on best practices and IT policies.Maintain a high level of customer service and professionalism.Diagnose and resolve technical issues related to hardware, software, and network connectivity.Escalate complex issues to 2nd or 3rd...

Key Responsibilities:- Act as the first point of contact for IT support queries via phone, email, and ticketing systems.- Guide users on best practices and IT policies.- Maintain a high level of customer service and professionalism.- Diagnose and resolve technical issues related to hardware, software, and network connectivity.- Escalate complex issues to 2nd...

About the RoleWe are seeking an experienced Technical Support Specialist to join our team in Northern Suburbs, Cape Town. This is a unique opportunity to work with a leading Payment Services Provider in Southern Africa.Key ResponsibilitiesThe successful candidate will be responsible for:Providing technical support and resolving escalated issuesPerforming 3rd...