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High-End Client Representative
2 weeks ago
We are looking for a highly motivated Sales Support and Customer Service Manager to join our team at Findojobs South Africa. The successful candidate will have a proven track record in sales support, customer relations, or account management, with a strong focus on delivering exceptional customer experiences.
About the Role- Develop and implement effective sales strategies to drive revenue growth and improve customer satisfaction.
- Manage and resolve customer complaints in a timely and professional manner, ensuring complete satisfaction.
- Collaborate with our architectural design team to deliver high-quality projects that meet client expectations.
- Returns Management: Investigating returns to ensure alignment with company policy.
- Credit and Refund Processing: Handling credit processing and ensuring stock returns are accurately documented.
- Stock and Price Checks: Verifying stock availability, price checks, and reservation requests.
