Account Performance Leader

7 days ago


Johannesburg, Gauteng, South Africa Ello Technology SA Full time
Key Responsibilities
  1. Client Relationship Management: Develop and maintain strong relationships with key stakeholders in assigned accounts to ensure seamless communication and collaboration.
  2. Account Growth: Identify opportunities for upselling, cross-selling, and new customer acquisition by aligning client needs with our services to drive account growth and increase revenue.
  3. Issue Resolution: Serve as the primary point of contact for resolving client issues, coordinating with technical teams to ensure prompt resolution.
  4. Customer Advocacy: Act as an advocate for the client within Ello Technology SA, ensuring their feedback is heard and actioned to continuously improve our services.


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