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Customer Service Team Member

1 week ago


Cape Town, Western Cape, South Africa TFG Infotec Full time

We are seeking an experienced Test Analyst to join our team at TFG Infotec. As a Customer Service Team Member, you will be responsible for delivering exceptional customer experiences and driving sales growth through effective communication and problem-solving skills.

Responsibilities
  1. Develop and maintain strong relationships with customers by actively listening to their needs and providing tailored solutions.
  2. Process sales transactions efficiently and accurately, handling cash, credit, and checks.
  3. Collaborate with the store management team to develop and implement visual merchandising plans that enhance the customer experience.
  4. Contribute to a positive and inclusive store culture by fostering open communication and teamwork among colleagues.
  5. Stay up-to-date on product knowledge and company initiatives to provide informed recommendations and solutions to customers.
  6. Prioritize tasks effectively to meet sales goals and deadlines while maintaining high standards of customer service.