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Technical Product Manager

2 months ago

Johannesburg, Gauteng, South Africa Jabu Full time
Job Overview:

We are seeking an experienced Senior Technical Product Manager to drive the success of our JabuPay ecosystem.

Key Responsibilities:
  • Product Development & Finalization:
    • Develop and maintain the product roadmap for JabuSafe, JabuPay, JabuTap, and VAS.
  • Technical Coordination:
    • Manage access to product tools and platforms, including Lucidcharts, Figma, Jira, Notion, Sentry, and Mixpanel.
    • Oversee automation scripts for transaction monitoring and ensure all product documentation and assets are properly organized and accessible.
    • Act as the point of contact for QA processes, error checking, and feedback.
    • Meet with customers regularly to define product necessities and roadmap.
    • Identify opportunities for process automation and optimization.
    • Maintain and improve scripts for transaction checks, such as duplicates and high-value transactions.
  • Team Leadership:
    • Coordinate daily stand-ups and weekly sprints with development teams.
    • Manage Jira boards and ticketing systems.
    • Manage team performance and monthly metrics.
    • Facilitate effective communication between developers, QA teams, and other stakeholders.
    • Assist in hiring and onboarding new team members, including product designers.
    • Define key performance indicators (KPIs) for product success.
    • Use analytics tools to track user engagement, adoption rates, and other relevant metrics.
    • Report on product performance to senior management.
  • Stakeholder Communication:
    • Manage communication with external partners and vendors, such as NFS, Banks, and other wallets.
    • Bridge technical communication between internal teams and external partners.
    • Prepare and distribute release notes and updates.