Security Platform Engineer

2 months ago

Johannesburg, Gauteng, South Africa NTT DATA Full time

About the Role

NTT DATA is seeking a seasoned Security Platform Engineer to join our team. As a key member of our Platform and Content Engineering team, you will be responsible for facilitating problem resolution and mentoring for the overall team.

Key Responsibilities:

  • Perform operational security tasks such as performance and availability monitoring, log monitoring, security incident detection and response, security event reporting, and content maintenance (tuning).
  • Administer the organization's security tools to gather security logs from environment.
  • Perform lifecycle management of the supported security tools/technologies, Break-fix, Patching, Live update.
  • Adhere to SOPs and notify stakeholders on log flow/log format issues.
  • Document best practices.
  • Identify opportunities to make automations which will help the incident response team.
  • Perform security incident handling and response from several vectors including End Point Protection and Enterprise Detection and response tools, attack analysis, malware analysis, network forensics, computer forensics, and a broad range of skills in LAN technologies, Windows and Linux O/S's, and general security infrastructure.
  • Carry out agreed maintenance tasks.
  • Ensure usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required.
  • Perform defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.
  • Investigate causes of incidents and seeks resolution.
  • Escalate unresolved incidents and follow up until incident is resolved.
  • Provide service recovery, following resolution of incidents.
  • Document and close resolved incidents according to agreed procedures.
  • Investigate and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures.
  • Maintain knowledge of specific specialisms, provides detailed advice regarding their application.
  • Ensure efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members.
  • Log all such incidents in a timely manner with the required level of detail with all the necessary.
  • Cooperate with all stakeholders including client IT environments, vendors and carriers to expedite diagnosis of errors and problems and to identify a resolution.

Requirements:

  • Seasoned working knowledge on implementation and monitoring of security tools/technologies.
  • Seasoned knowledge on security architecture, worked across different security technologies.
  • Customer service orientated and pro-active thinking.
  • Problem solver who is highly driven and self-organized.
  • Great attention to detail.
  • Good analytical and logical thinking.
  • Excellent spoken and written communication skills.
  • Team player with the ability to work well with others and in group with colleagues and stakeholders.

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.

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