Restaurant Management Executive

23 hours ago


Cape Town, Western Cape, South Africa Rohloff Group Full time
Job Overview

The Rohloff Group is seeking a highly motivated and experienced Restaurant General Manager to lead our quick service restaurant in achieving operational excellence. The successful candidate will have prior managerial experience in the Hospitality and/or Quick Service Restaurant Industry, with a proven track record of managing restaurant shifts, forecasting and scheduling labour, and implementing controls to protect employee and customer safety.

Main Responsibilities
  • Restaurant Operations: Ensure that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service (CHAMPS).
  • Labor Management: Forecast and schedule labour to meet business demands, while maintaining high levels of productivity and efficiency.
  • Financial Management: Manage stock and cost controls to maximise sales and profitability, while adhering to company policies and procedures.
  • Employee Development: Recruit, train, and develop a high-performing team of employees who share our values and commitment to quality and customer service.
Requirements
  • Prior managerial experience in the Hospitality and/or Quick Service Restaurant Industry.
  • Proficiency in English, numeracy, and computer literacy, including MS Office skills.
  • Grade 12 (NQF Level 4) or equivalent qualification.
  • A passion for product quality and customer service, with a strong understanding of the KFC brand.


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