Innovation Solutions Director

6 days ago

Cape Town, Western Cape, South Africa africanmanagers Full time
Company Overview
African Management Institute is a pioneering organization in practical business and management learning for Africa. We equip entrepreneurs with key tools to build their businesses, help companies build motivated and productive workforces, and run work-readiness and entry-level programs for young people starting their careers.

We are expanding rapidly with support from international social impact investors, establishing offices in various African countries and working for a portfolio of clients in East, West, and Southern Africa. Our mission is to train individuals and organizations to achieve lasting impact.

Job Description
The Solutions Lead will play a pivotal role in leading, designing, scoping, and evaluating innovative, tech-enabled learning solutions and products for client projects. This individual will have strong experience in/ understanding of the African SME ecosystem and/or African skills development.

This role will act as a sector, product, and methodology expert, supporting client scoping processes and leading the technical and solution design stage of large-scale client projects through research, needs analysis, design, and development phases in an agile squad model.

The Solutions Lead will represent the company to clients as a senior technical expert during scoping, design, and evaluation stages, ensuring solutions align with our methodology and deliver measurable impact.

Key Responsibilities
  • Act as a sector, product, and methodology expert to support the Partnerships team in scoping client projects.
  • Collaborate with clients to conduct research, needs analysis, and solution design, ensuring alignment with their goals and our learning methodology.
  • Represent the company in client meetings as the technical solutions / project lead during the scoping, design, and development phases.
  • Develop core project documentation, including diagnostics, user personas, and initial project roadmaps that support high-quality, standardized innovations / solutions for key SME segments.

Client Leadership and Representation
  • Serve as the senior technical representative to clients during key stages of project design and development.
  • Maintain a strong client presence throughout delivery, ensuring alignment between client expectations and project execution.
  • Participate in high-level client meetings, presenting progress and adapting strategies as needed.

Leading the Technical Design Stage of Large-Complex Innovation Projects
  • Lead the overall scope and technical design of learning and capacity-building solutions by leveraging our existing methodologies, products, and diagnostic approaches.
  • Define the overall scope of learning and capacity-building solutions by analyzing client needs and leveraging our existing methodologies, products, and diagnostic tools.
  • Craft overarching technical designs for learning and capacity-building programs, ensuring alignment with our strategic goals, learning frameworks, and client objectives.
  • Adapt and integrate our products and approaches into customized solutions for different client contexts, sectors, and program objectives.
  • Lead a cross-functional squad of product and learning experts in translating the overarching solution design into detailed, actionable program components, tools, and resources.
  • Oversee the development and delivery of scalable solutions, ensuring they meet client expectations, align with our learning impact goals, and adhere to timelines and budgets.
  • Collaborate with the Solutions Ops / Project Manager to ensure agile project principles are deployed in the design and development phases.
  • Track progress and resolve blockers during sprints, maintaining clear communication with cross-functional teams.
  • Ensure that all project components align with our quality standards and methodologies.

Managing and Evaluating Success
  • Lead project / product evaluations and transformation using data to measure success against defined metrics and outcomes.
  • Collaborate with the Impact Intelligence team to gather and analyze impact data, making recommendations for improvements or further development.
  • Support the Senior Programme Manager in tracking project progress, ensuring adherence to timelines, and addressing challenges during the delivery phase.
  • Take a leading role during the evaluation and close-out phases, delivering high-quality reports and insights to clients and internal stakeholders.
  • Prepare, where appropriate, product briefs, initial market research and business case / product model for innovations to be considered by the Product team.

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