Financial Systems Trainer and Consultant
2 weeks ago
We are seeking a highly skilled and experienced Financial Systems Trainer and Consultant to join our team in Somerset West.
Job Summary:
The ideal candidate will have a strong background in training and consulting, with expertise in financial software. They will be responsible for creating and managing training plans with customers, reporting on training progress, and providing system training and customer support.
About the Role:
- Create and manage training plans with customers to meet their specific needs and goals.
- Report on training progress of all customers undergoing training to ensure that they stay on track.
- Work closely with clients to effectively coordinate each training project from start to finish.
- Communicate successes and areas for improvement to internal and external stakeholders to identify potential opportunities for growth and improvement.
- Provide comprehensive system training to customers, guiding them through features and functionalities.
- Offer exceptional customer support, resolving queries, recommending solutions, and providing assistance as needed.
- Assist with preparing data and uploading it onto the system for new customers.
Requirements:
To be successful in this role, you will need:
- A Bachelor's degree in Accounting or at least 3 years of bookkeeping experience.
- Strong proficiency in Microsoft Word, Outlook, and PowerPoint, as well as Excel.
- Excellent customer service and communication skills.
- The ability to work independently and as part of a team.
Salary:
R 18 000 - R 23 000 per month.
About Us:
Educate Ltd is a leading provider of HR solutions, dedicated to empowering businesses to achieve their full potential. We believe in building long-term relationships with our clients and strive to deliver exceptional results every time.
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