Digital Customer Experience Manager

4 days ago


Pretoria, Gauteng, South Africa Betway Africa Full time
Role Summary

We are seeking a highly skilled and dedicated Digital Customer Experience Manager to join our team at Betway Africa. As a key member of our contact centre, you will be responsible for designing and implementing digital customer experience strategies to enhance our online presence and drive business growth.

You will work closely with our team to develop and execute plans to improve our customer service offering, create engaging content, and respond to customer inquiries in a timely and professional manner.

You will also have the opportunity to collaborate with our team to develop strategies to improve our customer experience and drive business growth.

About Us

Betway Africa is a leading digital gaming company that offers a wide range of products and services. We are committed to delivering exceptional customer experiences and are looking for talented individuals to help us achieve our goals.

Key Responsibilities
  • Design and implement digital customer experience strategies to enhance our online presence.
  • Develop and execute plans to improve our customer service offering.
  • Create engaging content to increase brand awareness among customers.


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