Business Process Optimisation Lead

4 days ago


Pretoria, Gauteng, South Africa ATNS SOC Limited Full time

Job Summary:

We are seeking a highly motivated and experienced Process Improvement Specialist to join our team at ATNS SOC Limited. As a key member of our organisation, you will be responsible for implementing continuous improvements in our business processes.

About the Company:

ATNS SOC Limited is a leading provider of air traffic navigation services in South Africa. We are committed to excellence and strive to deliver exceptional results through innovative solutions and collaborative partnerships.

Main Responsibilities:

  • Implement Business Process Improvements: Develop and implement business process improvements to increase efficiency and productivity.
  • Design and Implement SLAs: Design and implement Service Level Agreements with business units to ensure effective collaboration and communication.
  • BP Maturity Level Coordination: Coordinate the improvement of the Business Process Maturity level in conjunction with the eternal provider.
  • Client Relationship Management: Maintain strong relationships with Process Owners, evaluate alignment to defined processes by departments, and collaborate with other departments, customers, and supplier service providers.

Required Skills and Qualifications:

  • NQF Level 7 Qualification in IT, Project and Programme management, Business Management or a related field.
  • Business Process, Quality Management, and Six Sigma Certification would be an advantage.
  • Minimum required experience of 4-7 years in the business process environment.

Benefits:

ATNS SOC Limited offers a competitive salary and benefits package to attract and retain top talent.



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