AP Automation Support Expert
6 days ago
Job Purpose
This role involves delivering BAU (business as usual) support to the Medius application's users, adhering to agreed internal SLAs, and participating in related change and deployment initiatives within the organization.
Main Responsibilities
- Active membership in a global team that provides day-to-day support of the Medius application, its processes, and interfaces with other systems via the TMF Data Hub.
- Establish new interfaces between Medius and other global strategic applications for straight-through-processing of payments and accounting data, using the TMF Data Hub.
- Collaboration with local business teams and global application owners on implementation planning, requirements gathering, specification, solution design, testing, and deployment.
- Interaction with Medius (Vendor) Support and Professional Services to implement, resolve user issues, and enable new features.
- Continuous development of knowledge of Medius and international Accounts Payable practices.
- Training users in TMF offices onboarded to Medius, providing second-line support to local super users.
- Process documentation preparation and assistance in annual ISAE3000/3402 audit exercises.
Your Skills and Qualifications
- A minimum of 3-6 years of experience in administering and providing support to Accounts Payable, Internal Finance or Treasury applications.
- Experience with formal change management processes, including clear requirements elicitation and specification documentation.
- Technical skills in finance software applications, including Medius, Alteryx, PowerBI, and SQL Server.
- Excellent problem-solving abilities, with the ability to drive solutions to completion and leverage team support when needed.
- Familiarity with API technology, Data Intelligence, and SWIFT payment standards is highly desirable.
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