Hardware and Software Technician
4 weeks ago
We are seeking a highly skilled and motivated Technical Service Representative to join our team at Status Staffing. As a key member of our technical staff, you will be responsible for providing exceptional support to our clients and ensuring that their IT needs are met.
Key ResponsibilitiesThe successful candidate will be responsible for:
- Assisting clients through monthly call reporting and feedback sessions
- Communicating effectively with clients to understand their IT system requirements and expectations
- Managing and supporting client accounts to foster long-term partnerships and business growth
To be successful in this role, you will need:
- Matric (Grade 12) or equivalent qualification
- Vendor ESSN hardware product technical certifications (Dell, HP & Cisco)
- At least 5 years of experience in IT hardware and software support
At Status Staffing, we offer a supportive work environment with a focus on teamwork and collaboration. We also provide professional development opportunities to enhance your skills and knowledge, and a dynamic and challenging role that will allow you to grow and develop as a professional.
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