Core Group Training and Support
5 days ago
We are seeking a highly skilled Product and Sales Trainer & Coordinator to join our team in Africa. As a key member of our training department, you will be responsible for planning, delivering, and coordinating training programs for iStore, Partner, iPro, and independent retail store staff.
Main Responsibilities
- Training Program Development
- Create and deliver high-quality training programs for iStore, Partner, iPro, and independent retail store staff.
- Collaborate with cross-functional teams to design and implement tailored training solutions.
- Conduct training sessions, workshops, and one-on-one coaching to enhance the skills and knowledge of our customers.
- Evaluate training effectiveness and provide actionable feedback to improve future programs.
- Ensure compliance with industry standards and regulatory requirements.
- Maintain high standards of quality in all aspects of training delivery and program development.
- Minimum Requirement: Matric Senior Certificate.
- 1–3 years of experience in a training environment.
- Highly motivated, adaptable, and willing to assist in various tasks as needed.
- Excellent communication and interpersonal skills with a strong focus on people.
- Knowledge and understanding of the Apple ecosystem and related products.
- Proven experience in training, administration, planning, and coordination.
- Willing and able to travel into Africa.
- Strong administrative and organisational skills.
- Proficiency in delivering engaging and effective training.
- Expertise in planning and coordinating training events.
- Familiarity with Learning Management Systems (LMS).
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