Core Group Training and Support

5 days ago


Randburg, Gauteng, South Africa Core Group Full time
About the Role

We are seeking a highly skilled Product and Sales Trainer & Coordinator to join our team in Africa. As a key member of our training department, you will be responsible for planning, delivering, and coordinating training programs for iStore, Partner, iPro, and independent retail store staff.

Main Responsibilities

  1. Training Program Development
  • Create and deliver high-quality training programs for iStore, Partner, iPro, and independent retail store staff.
  • Collaborate with cross-functional teams to design and implement tailored training solutions.
Training Delivery and Evaluation
  • Conduct training sessions, workshops, and one-on-one coaching to enhance the skills and knowledge of our customers.
  • Evaluate training effectiveness and provide actionable feedback to improve future programs.
Compliance and Quality Assurance
  • Ensure compliance with industry standards and regulatory requirements.
  • Maintain high standards of quality in all aspects of training delivery and program development.
Requirements
  • Minimum Requirement: Matric Senior Certificate.
  • 1–3 years of experience in a training environment.
  • Highly motivated, adaptable, and willing to assist in various tasks as needed.
  • Excellent communication and interpersonal skills with a strong focus on people.
  • Knowledge and understanding of the Apple ecosystem and related products.
  • Proven experience in training, administration, planning, and coordination.
  • Willing and able to travel into Africa.
Competencies
  • Strong administrative and organisational skills.
  • Proficiency in delivering engaging and effective training.
  • Expertise in planning and coordinating training events.
  • Familiarity with Learning Management Systems (LMS).


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