Operational Excellence Lead

Job Title: Continuous Improvement SpecialistThe role is to drive continuous improvement within the operations to enhance efficiencies, quality, and cost reduction. It is a key part of achieving operational excellence, aiming to make an organization's processes more efficient. The individual will work collaboratively with all key stakeholders to deliver...

At Huntswood, we are seeking a highly skilled Operational Excellence Manager to drive continuous improvement within our operations. The role is critical in enhancing efficiencies, quality, and cost reduction, ultimately leading to operational excellence.The ideal candidate will work collaboratively with all key stakeholders to deliver against project...

About Our CompanyWe are a leading provider of asset management services, dedicated to delivering exceptional results for our clients. As a Chief Operating Officer, you will play a critical role in driving our business forward and achieving our goals.Your Key Objectives:To develop and implement operational strategies that drive business growth and improve...

Job DescriptionThe role is to drive continuous improvement within the operations to drive better efficiencies, quality and or cost reduction. It is a key part of achieving operational excellence, an approach that aims to make an organization's processes more efficient. The individual will work collaboratively with all key stakeholders to deliver against...

Company OverviewHollywoodbets is a leading gaming and entertainment company with a presence across Africa and the UK. Our mission is to provide an exceptional customer experience while driving growth and innovation in the industry.We are currently seeking an experienced Operational Business Partner to join our team in South Africa. As a key member of our...

We are seeking an Operational Excellence Professional to join our team at BET Software. As a key member of our operations team, you will play a critical role in driving process improvement and ensuring seamless communication across teams.Key ResponsibilitiesDriving process improvement initiativesCollaborating with cross-functional teams to implement...

Job RequirementsProfessional Experience:At least 5 years' experience in a Contact Centre, compliance or risk management role.Knowledge and understanding of the ISO Standards and audit procedures.Experience of risk management / frameworks.Excellent verbal and written communication skills.Strong relationship building skills.Ability to work in a fast-paced...

Product Quality Enhancement Specialist:The Legends Agency seeks a Product Quality Enhancement Specialist to lead our efforts in improving product quality. This role involves developing and implementing quality control processes, conducting regular inspections, and collaborating with production teams to ensure product excellence.Key Responsibilities:Develop...

A leading CX provider, unrivalled in developing and training its people to be the best they can be. This investment in people ensures longest staff retention possible enabling them to best serve client's customer service needs.The Compliance Manager will play a crucial role in safeguarding our company's reputation and operational integrity by ensuring full...

About the Role:As a key member of our team, you will be responsible for driving quality excellence in our call center operations. With a focus on continuous improvement, you will design and implement strategies to enhance customer satisfaction, agent performance, and overall operational efficiency.Main Responsibilities:Develop and oversee call monitoring...

Job OverviewAs an Operations Team Lead at WNS, you will play a crucial role in ensuring the efficient operation of our contact centers. Your primary responsibility will be to plan and manage resources to meet forecasted call volumes while maintaining desired service levels.Key Responsibilities:Develop short- and long-term capacity plans to ensure sufficient...

Careerbox is seeking an experienced IT Security Operations Lead to join our vibrant team in Durban. As a key member of our security team, you will be responsible for monitoring networks and connected devices for security issues, proactively responding to and reporting on DLP, IPS/IDS, ATP, APT detection, and devising remediation actions and improvement...

Job SummaryWe are seeking a Support Operations Team Lead to join our team at BET Software. As the successful candidate, you will be responsible for leading and managing a team of Application Support Analysts, ensuring seamless operations, optimal performance, and top-tier customer experience.Key Responsibilities:Manage and mentor a team of Application...

Key ResponsibilitiesAs a Team Lead - Sales Operations, you will be responsible for effectively managing a team to achieve sales targets. This includes monitoring attendance, time-keeping, talk-time, productivity, and compliance.You will also be responsible for motivating the team, promoting diversity, and assisting team members with escalated queries and...

At BET Software, we're looking for a skilled Technical Support Lead to drive excellence in our Application Support Team. As a seasoned professional, you'll oversee daily tasks, manage team performance, and ensure seamless operations.In this role, you'll be responsible for providing direction and communication to team members, assisting in resolving...

About Hollywoodbets:Hollywoodbets is one of South Africa's biggest success stories, operating across Africa and the United Kingdom. Our talented Team is on a mission to increase our global footprint.We have an opportunity for a Senior Reconciliation Clerk to be based in Umhlanga, Durban. The successful candidate will ensure validity of line items on the 'End...

Cost Optimization LeadJoin 121talent Pty Ltd as a Cost Optimization Lead and take on the challenge of reducing costs and improving financial performance. As a key member of our team, you will be responsible for developing and implementing cost-saving strategies to drive business growth.The ideal candidate will have a strong background in financial analysis...

About the RoleWe are looking for a dedicated individual to lead operational transformation efforts, driving the implementation of change initiatives that support business growth and excellence.The successful candidate will be responsible for managing change projects, identifying and mitigating risks, and collaborating with cross-functional teams to ensure...

About UsHollywoodbets is a leading gaming and entertainment company with a presence across Africa and the UK. Our mission is to provide an exceptional customer experience while driving growth and innovation in the industry.We are currently seeking an experienced Operational Business Partner to join our team in South Africa. As a key member of our Purple...

About the RoleWe are seeking an experienced Technical Lead to join our team at BET Software. As a Technical Lead, you will be responsible for providing technical leadership to the team, ensuring that all technical solutions meet the company's high standards of quality and performance. This is an excellent opportunity to work with a talented team of...