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Technical Support and Service Management Specialist

2 weeks ago

Cape Town, Western Cape, South Africa NTT Full time
About the Job
This Collaboration Managed Services Engineer position requires advanced technical skills in relevant functions and excellent proficiency in change management processes. The successful candidate will have a deep understanding of the IT industry and standards for IT service management. Strong communication and interpersonal skills are essential for this role, as you will work closely with clients, stakeholders, and team members to deliver exceptional results. If you are passionate about delivering high-quality services and driving innovation, this could be the ideal opportunity for you.

Key Qualifications:
  • Advanced degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience)
  • CCIE Certification or equivalent
  • M365 Expert Certifications
  • Preference is a Master's in Computer Science or equivalent
  • Certifications relevant to the services provided carry additional weightage on a candidate's qualification for the role