Food Service Coordinator

7 days ago


Durban, KwaZulu-Natal, South Africa Empact Group Full time

**Job Description:**

The Food Service Coordinator plays a vital role in the success of Empact Group, responsible for coordinating food production, managing inventory, and providing excellent customer service. The successful candidate will have a strong passion for delivering exceptional customer experiences, a focus on quality and safety, and the ability to work effectively in a fast-paced kitchen environment.

Key Responsibilities:

  • Coordinate daily food production, ensuring efficient preparation and presentation of menu items.
  • Manage inventory levels, communicate needs to the catering manager, and implement cost-saving strategies.
  • Provide exceptional customer service, responding to queries and concerns in a professional and courteous manner.
  • Assist with menu planning, developing and implementing new concepts and promotions.
  • Work collaboratively with cross-functional teams to drive business growth and improve customer satisfaction.

Requirements:

  • Degree in Hospitality or related field, preferably with experience in a junior culinary role.
  • Minimum 1 year's experience in food service, with a proven track record of success in delivering excellent customer experiences.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team.
  • Strong attention to detail, with the ability to maintain high standards of quality and presentation.
  • Computer literacy, with proficiency in Microsoft Office and relevant software applications.


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