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Food Service Director

2 weeks ago

Durban, KwaZulu-Natal, South Africa Bright Placements Full time

About the Job:

Bright Placements seeks an accomplished Food Service Director to oversee the daily activities of their restaurant. As this vital member of the team, you will be responsible for maintaining high standards of food quality and service while driving business growth.

Key Responsibilities:

  • Direct and manage restaurant staff to deliver exceptional customer experiences
  • Supervise daily restaurant operations to ensure efficient service delivery
  • Handle customer inquiries, complaints, and feedback in a professional manner
  • Manage inventory, place orders, and control costs to maintain profitability
  • Ensure compliance with health and safety regulations and good practices
  • Oversee staff schedules and payroll to optimize workforce efficiency
  • Maintain high standards of cleanliness and organization throughout the restaurant
  • Coordinate with the kitchen team to ensure timely food delivery and consistent quality
  • Develop and implement strategies to increase sales and improve service levels

Requirements:

  • Proven experience as a Restaurant Manager or similar role in the hospitality industry
  • Strong leadership and team management skills to drive results
  • Excellent communication and interpersonal abilities to engage customers
  • In-depth knowledge of restaurant operations and customer service principles
  • Ability to handle multiple tasks and work in a fast-paced environment
  • Knowledge of food safety and hygiene regulations to ensure compliance
  • Flexible schedule, including evenings, weekends, and holidays
  • High school diploma or equivalent; degree in hospitality or business management is a plus